Technical Solutions Consultant, Prove
$95-105k
+ Bonus and equity plan. Salary applicable to candidates based in NYC and may vary for other locations
Identity verification platform
Be an early applicant
Identity verification platform
201-500 employees
Be an early applicant
$95-105k
+ Bonus and equity plan. Salary applicable to candidates based in NYC and may vary for other locations
201-500 employees
Company mission
To enable a digital world where every consumer and company can transact with trust.
Role
Who you are
- As a Solutions Consultant, you are a highly technical solutions consultant and love working with people
- 5+ years of deep, hands-on technical expertise with enterprise IT applications and integration projects (with ACV > $250K annually) across multiple stakeholders at a SaaS company or similar
- Excellent written and verbal communication skills; equally comfortable speaking to internal or external technical teams and non-technical teams
- Strong analytical and problem solving capabilities; able to break complex technical hurdles into measurable actions
- You’re known for being a good collaborator and can motivate or maintain enthusiasm throughout the onboarding engagement
- You’re able to quickly come up to speed, tap into your experiences, and provide adequate mentorship to junior level staff
- High level of intellectual curiosity and apply it troubleshooting customer issues
- Proven technical aptitude, potentially with domain expertise in the following: SaaS, Mobile, Rest APIs, Identity and/or Authentication; PMP Certification is preferred but not required
- Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership
- Strong passion for learning about our products and markets through in-house and external training
- Experience in high-growth /pre-IPO Technology companies
What the job involves
- You will consult during the critical early phase of the customer lifecycle, onboarding Prove’s new clients
- And will continue to offer technical consultation as needed throughout our client lifecycles
- To succeed you will work closely with Sales Engineering, Customer Success, Solutions Delivery Managers, Technical Account Managers, and Support to solve complex problems and reduce implementation and troubleshooting time
- You'll be responsible for technical consulting throughout the life-cycle of our clients, consuming customer workflows, setting clients up for a successful partnership, and accelerating their “revenue-live” status
- Being the “One-Stop-Shop” Subject Matter Expert for all of our internal and external consultative needs
- Ability to quickly learn new technologies, adapt to customer demands, and able to “think on your feet”
- Proactively test new functionality and existing workflows in order to maintain an intricate knowledge of all Prove products and platforms
- Interface with our Product and Tech Support teams to ensure the smooth deployment of new features and fixes through QA Testing and analysis
- Proactively review designs of new platform features and functionality to test and determine if the change will impact live clients
- Be accountable for ensuring that the process for an existing client taking a new product to market is a seamless experience
- Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership
- Strong passion for learning about our products and markets through in-house and external training
Our take
Prove's identity-proving solutions allow businesses to enable their customers to prove their identities with just a phone. It is used by more than 1,000 global enterprises and 500 financial institutions, across multiple industries.
With more and more activity taking place online and via mobile devices, Prove offers companies speed and security while processing transactions. The identity verification space is buoyant, with many other companies providing services. But despite this competition, Prove has grown to be a leading and award-winning platform.
Prove's phone-centric tokenization and passive cryptographic solutions have had tremendous corporate momentum. The company has been named to Deloitte’s prestigious Technology Fast 500 list several times, and is well set to further its hold on the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2023
$40m
LATE VC
Jun 2020
$100m
LATE VC
Total funding: $252.1m
Company benefits
- 401k Match
- Parental Leave Policy
- Stock Options
- Health benefits
- Wellbeing reimbursement
- Work From Home Opportunities
- Bonus Scheme
- Generous Vacation Time
Company HQ
NoMad, New York, NY
Leadership
Rodger Desai
(CEO)Studied at Harvard Business School after working as an Engineer for Exxon Mobil, General Electric, and Accenture, as well as co-founding several venture-backed startups.
Share this job
View 7 more jobs at Prove