Senior IAM Business Analyst, Lightspeed

• Business Analysis Expertise:
• Proven experience gathering, documenting, and analyzing business requirements and translating them into IAM solutions, including RBAC
• Proficient with leading IAM solutions (Okta, OneLogin, Saviynt, SailPoint) and directory services (e.g., Active Directory, LDAP)
• Experience with IT audits and regulatory compliance frameworks such as SOC 1, SOC 2, and SOX
• Solid understanding of ITIL frameworks and their application in IT service management. Experience with IGA and PAM solutions (e.g., SailPoint, Saviynt, OneIdentity)
• Strong interpersonal and communication skills for building relationships across departments
• Excellent presentation and facilitation skills to lead workshops and training sessions effectively
• Excellent English written and verbal communication skills

Desirable

• Lightspeed is seeking an experienced Senior IAM Business Analyst who will work within the IT team and play a crucial role in ensuring the successful implementation of the Identity and Access Management (IAM) Program.
• This role requires a strong blend of technical expertise, business acumen, and regulatory compliance knowledge to help ensure the right access to the right tools for our teams
• IAM Program Leadership: Lead the development and implementation of Lightspeeds first IAM program, ensuring alignment with business objectives and security requirements
• Strategy Development: Collaborate with stakeholders to define the IAM strategy, governance frameworks, policies, and objectives, tailored to the organization’s needs
• Vendor Collaboration: Act as the primary liaison between the organization and the external vendors responsible for deploying the IAM strategy and tools, ensuring alignment with business requirements and seamless communication
• Stakeholder Engagement: Partner with business units, IT teams, and the external vendor to gather requirements, understand workflows, and ensure the IAM program meets the organization’s goals
• Process Design: Design foundational IAM processes, including provisioning, de-provisioning, and role-based access control (RBAC), to establish a scalable and secure access management framework in collaboration with the vendor
• Documentation and Communication: Develop comprehensive documentation for IAM policies, processes, and workflows
• Audit and Compliance: Partner with compliance and security teams to ensure the IAM program meets regulatory and organizational requirements, preparing the organization for future audits
• Training and Change Management: Lead workshops and create training materials to promote awareness and adoption of IAM policies and processes throughout the organization
• Program Monitoring and Reporting: Establish metrics to track the progress and success of the IAM program. Regularly report on milestones, challenges, and areas for improvement