Senior Creative & Marketing Operations Manager, Homebase
$142.5-167.5k
+ Stock options. Salary is applicable to US rates only and may vary for Toronto
More information about location
Employee scheduling software for small businesses
Open for applications
Employee scheduling software for small businesses
1001+ employees
Open for applications
$142.5-167.5k
+ Stock options. Salary is applicable to US rates only and may vary for Toronto
More information about location
1001+ employees
Company mission
To make local business teams unstoppable.
Role
Who you are
- 6–8 years of experience in creative or marketing operations, including at least 2–3 years working in-house
- Proven track record in building systems, solving problems, and empowering others to do their best work
- Experienced at managing fast-paced creative projects with a range of deliverables
- Deep understanding of the creative process and how to support designers, copywriters, and marketers to do their best work
- Excellent organizational, communication, and time-management skills
- Familiarity with tools like Asana, Figma, Google Suite, etc
- Deep passion for supporting small businesses and helping our customers succeed—treating their stories and challenges as the heart of our brand
- We're committed to fostering a welcoming space where every Homie can be their full self. Experience comes in many forms—so if you're excited about this role, even if you don’t meet 100% of the qualifications, we encourage you to apply!
What the job involves
- We’re looking for a Senior Creative & Marketing Operations Manager to be the operational backbone of our in-house creative and marketing teams
- You’ll own the end-to-end workflow for creative and marketing projects, helping our team scale world-class creative that’s rooted in real small business stories
- You’ll work closely with our Creative Director to align on resourcing and creative talent, helping select, onboard, and manage freelancers to ensure the right fit for every project
- You’ll also partner with our CMO to drive operational excellence, streamline communication, and build better systems for collaboration, visibility, and accountability
- Support all creative production across formats and channels: photo, video, animation, experiential, digital, print, and retail
- Manage our hybrid studio model (in-house and freelance) that can scale content efficiently while maintaining creative integrity
- Partner closely with Creative, Brand, and Growth teams to translate concepts into high-quality, on-brief, on-time deliverables
- Partner with channel and functional leads to prioritize initiatives, and manage timelines & deadlines
- Maintain visibility into all projects, timelines, and budgets, identifying risks, removing blockers, and facilitating clear communication
- Build and evolve the content management system and asset repository for easy access, compliance, and brand consistency
- Partner with the CMO and Marketing Leads to align creative and operational priorities
- Lead and empower a high-performing team of contractors and cross-functional partners
- Cultivate a culture of accountability, transparency, and curiosity where creative excellence meets operational clarity
- Constantly seek new tools, technologies, and processes to improve team efficiency and collaboration
- Identify and implement AI-powered tools to streamline creative workflows, such as project tracking, asset tagging, version control, and reporting
- Develop AI-assisted production templates and processes (e.g., automated briefs, feedback summaries, or content scheduling) to free up creative time for strategy and storytelling
- Develop & lead new AI solutions that improve speed and quality without losing the human touch behind our brand
Application process
- Meet the Talent Acquisition team, Rachel U
- Meet the Hiring Manager, Katie D
- Case study + Meet Cross-Functional partners
- "The Homie Way" Behavioral Interview
- References + Offer Stage
- Welcome to the team, Homie 🎉
Our take
Homebase provide employees and businesses with time tracking applications, with a range of other HR functionality built in. Homebase automates the process of managing employee scheduling, and also helps companies improve internal communications.
The company contributes to the reduction of paperwork in an office by turning an array of devices into time clocks that track hours and overtime, while also providing payroll support. This makes it easier for companies to remain in sync, running a more efficient operation as a result.
Given that Homebase's customer base of small businesses is not able to pay a lot for its product, scale is the key driver in the company's future success. With over 100,000 customers already, its significant venture capital backing will ensure that the company will be able to grow (notably it's investing in Canadian talent) to provide its services on a profitable scale.
Freddie
Company Specialist at Welcome to the Jungle
Insights
29% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Apr 2024
$60m
SERIES D
Nov 2021
$30m
GROWTH EQUITY VC
Total funding: $189m
Company benefits
- Stock Options
- Paid parental leave
- Generous paid time off options
- Offsites, customer days & social events
- Work from Anywhere Month
- Medical, dental, and vision insurance
- 401(k) matching program
- Pre-tax commuter benefits
- Snacks + lunch on us at hub offices
- MasterClass at Work for ongoing learning
Company HQ
Yerba Buena, San Francisco, CA
Leadership
John Waldmann
(Founder & CEO)BA Political Science at Stanford. Associate at Boston Consulting Group, then KKR Capstone, before founding Homebase in 2014.
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