Senior Manager of Detection and Response, Outreach
$140-190k
Sales execution platform
Posted today
Sales execution platform
1001+ employees
Posted today
$140-190k
1001+ employees
Company mission
To change the way companies engage with their customers throughout their lifecycle.
Role
Who you are
- 8+ years detection & response work in a high-demand security team
- Proficiency in reading and writing programing languages like Go, Terraform, JavaScript, etc
- Strong knowledge of common attack vectors
- Experience working with a Managed Services Security Provider (outsourced SOC)
- Familiarity with AWS, Azure, and Container (Kubernetes) security
- Experience with common Linux / Mac OS command line, security monitoring, log analysis, and forensic tools
- Ability to work with a high degree of autonomy
- Have a passion to learn and thrive in a dynamic and constantly changing environment
- Excellent analytical thinking, time management and coordination skills
What the job involves
- As a Detection & Response manager, you will be responsible for protecting Outreach's customers, employees and brand. You will be able to build on your deep technical knowledge and previous incident response experiences in a rapidly growing global SaaS platform
- Lead the Operations & Incident Management team in the protection, detection, response, and recovery of Outreach security across application, cloud, and enterprise domains
- Lead response to security incidents as Incident Commander
- Maintain and contribute code for our detection and alerting pipeline
- Automate detections and response end-to-end, including enrichment and filtering
- Hunt for threats across enterprise and production environments, leveraging your experience and security intuition
- Act as an escalation point for the tier1/tier2 investigative team
- Perform variant analysis and root cause analysis
- Develop creative solutions to complex security problems which balance business needs and risk
- Perform regular on-call responsibilities both during and off regular business hours (including nights, weekends & holidays), including fulfilling various incident response team roles
- Work together with other security engineers and stakeholders to architect and deploy enterprise security solutions
- Conduct research to identify threats, vulnerabilities, and trends that may impact Outreach
- Develop and publish emerging threat impact statements and customer communications
- Assist with the facilitation of security tabletop exercises
- Establish and provide audit evidence and support for various compliance requirements (to include meeting with auditors for ISO 27001/27701, SOC2, and HIPAA)
- Provide security operations subject matter expertise for high priority or high impact security and business efforts (RFPs, ongoing deals, etc.)
Our take
Alongside the longstanding problems of identifying and closing sales, Customer Relationship Management (CRM) has long faced challenges with poorly integrated technology, which has inspired a flurry of companies targeting efficiency in the sector. Outreach is a sales execution platform that enables users to build more pipeline, proactively fix deal risks, and make the best decisions to advance their deals across every moment of the sales cycle.
Outreach is a leader in its category; delivering a comprehensive suite of sales tools, and generating AI-driven insights from a rich set of industry data. The company's focus on AI, which included the development of a ‘knowledge AI assistant’ for salespeople, is what allowed it to get ahead in the market. There are numerous competitors in the space, however Outreach has proved to command investor respect, having achieved Unicorn status in 2020.
Outreach has continued to display good growth, and has become a mission-critical part of the revenue stack for many customers - of which it boasts over 5000 globally. Notable names served by the company include Siemens, Twilio, and zoom.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES G
Jun 2020
$50m
SERIES F
Total funding: $527.3m
Company benefits
- Dental and vision coverage
- 401(K)
- Parental leave
- Flexible time off
- Work from home opportunities
- Health insurance
Company HQ
Interbay, Seattle, WA
Leadership
Manny Medina
(CEO)Manny was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch.
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