Head of Financial Crime, Chip

• Proven experience in a senior financial crime operational role within a fintech, payments firm, or investment firm
• Strong understanding of the regulatory requirements in the UK , particularly as they relate to financial crime
• Deep knowledge of AML, sanctions, fraud, and market abuse risk typologies and control frameworks
• Experience leading operational teams performing EDD, screening, monitoring, and investigations
• Familiarity with financial crime technology platforms (e.g., transaction monitoring systems, screening tools)
• Ability to translate complex regulatory requirements into practical, risk-based 1st Line controls
• Strong stakeholder management skills, particularly with Compliance, Customer Support, Product, and Engineering
• Excellent analytical, written, and verbal communication skills
• Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future
• We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us

Desirable

• As the Head of 1st Line Financial Crime, you will be responsible for developing, owning, and executing the firm’s financial crime controls across the customer lifecycle — from onboarding to ongoing monitoring and investigations
• You’ll lead a high-performing team, work cross-functionally with compliance and technology, and act as a critical 1st Line defence partner in ensuring our obligations under AML, CTF, sanctions, fraud, and conduct risk frameworks are met
• Own and implement the 1st Line financial crime operating model across onboarding, screening, transaction monitoring, and customer reviews with an emphasis on long term scalability
• Design and operate controls to meet AML, sanctions, anti-bribery & corruption, fraud, and market abuse requirements under MLRs and other applicable regulation and guidance
• Act as the primary stakeholder in third party and internal financial crime technology solutions (e.g., onboarding platforms, TM tools, screening systems)
• Oversee operational processes for EDD and PEP/sanctions screening, ensuring adherence to SLAs and QC KPIs
• Lead the investigation teams including supporting with SAR decisioning and filing in line with NCA guidance
• Partner with 2nd Line Compliance/Financial Crime teams to interpret regulation and embed risk-based controls within business processes
• Ensure timely and accurate MI and reporting, including dashboards for senior leadership and Board committees
• Drive continuous improvement through control testing, process optimisation, and leveraging data analytics
• Manage, mentor, and grow a high performing, scalable financial crime operations team
• Monday to Thursday: 9:00 AM – 6:00 PM
• Friday: 8:00 AM – 4:00 PM (Start your weekend early!)

• Video screen with someone from our Talent team
• Video interview with the hiring manager
• F2F interview with our Chief Risk & Compliance Officer
• Final interview with our Financial Crime Manager & Team Lead
• At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough