Senior Client Platform Engineer, Ramp

• 3+ years of experience as a Client Platform Engineer, managing macOS endpoints at scale with some familiarity managing Windows devices
• Expert-level proficiency in macOS administration, configuration, and troubleshooting in a corporate environment
• Hands-on experience deploying and managing devices using modern endpoint management solutions (e.g., Jamf, Kandji, Munki, Intune)
• Ability to use scripting in Bash/shell plus one other language (Python, Swift) to automate endpoint configuration tasks
• Knowledge of endpoint security best practices including disk encryption, EDR, OS security policies, and compliance frameworks (SOC2, CIS, NIST, FedRAMP)
• Demonstrated success creating frictionless endpoint management processes with an emphasis on exceptional employee experience
• Excellent communication and documentation skills, especially regarding device standards, processes, and troubleshooting resources
• Curiosity and adaptability toward exploring new endpoint technologies and innovative approaches to device management

Desirable

• Ramp is on a mission to become the most productive company in the world, and our IT team plays a pivotal role in making this a reality
• As a Senior Client Platform Engineer, you’ll manage and optimize Ramp’s fleet of 1300+ employee devices (95% macOS, 5% Windows), ensuring a seamless, secure, and frictionless computing experience
• Leveraging modern endpoint management tools, thoughtful automation, and forward-looking technologies (including AI), your focus will be to eliminate device-related friction, empowering both employees and your IT peers to concentrate on impactful, strategic work
• Design, implement, and maintain endpoint management practices for Ramp’s rapidly growing fleet of macOS (primary) and Windows devices
• Automate device provisioning, software deployment, patch management, and lifecycle operations to significantly reduce manual overhead
• Collaborate closely with Corporate Security to enforce endpoint security standards and compliance while preserving an exceptional user experience
• Continuously improve endpoint user experiences by optimizing configurations, streamlining self-service solutions, and incorporating user feedback
• Evaluate emerging tools and technologies, advocating for solutions that advance Ramp’s productivity, scalability, and security goals
• Provide clear documentation and training resources to empower IT Support and end-users in effective, independent device management