Senior Commercial Counsel, Thrive
$200-230k
+ Bonus
1-2 days a week in office
NextGen technology outsourcing provider
Job no longer available
NextGen technology outsourcing provider
1001+ employees
Job no longer available
$200-230k
+ Bonus
1-2 days a week in office
1001+ employees
Company mission
To be recognized as the leading technology service provider to the Mid-Market and sophisticated SMB clientele around the world.
Role
Who you are
- J.D. and admission in good standing to at least one U.S. state bar (Massachusetts or New York preferred)
- 7+ years of relevant legal experience in a law firm and in-house legal department, with a focus on commercial, technology and vendor transactions in the technology, commercial and international industries
- Significant experience negotiating SaaS, software licensing, and technology procurement agreements
- Experience supporting privacy, AI and other emerging tech transactional considerations is strongly preferred
- Excellent judgment, communication, and collaboration skills
- Comfortable operating in ambiguity and independently managing multiple, competing priorities
- Strong organizational and project management skills with a solution-oriented mindset
- Strategic thinker with ability to work independently through issues, evaluate risks and make sound judgments or escalate issues as necessary in a fast-moving environment
- Strong negotiation and analytical skills with a focus towards problem-solving
- Excellent communication and interpersonal skills with the ability to build relationships across the company and with customers
- Strong time management skills with ability to work well under pressure, multi-task, and handle multiple priorities
- Ability to effectively manage a small team of commercial attorneys and to work both independently and as part of a team
- Drive continuous improvement of contract templates and playbooks in line with evolving business practices and legal frameworks
- Collaborate with cross-functional teams to ensure scalable contract management and procurement processes
- Strong computer skills with advanced working knowledge of Microsoft Word, Excel, and SalesForce tools
What the job involves
- Thrive is seeking a strategic and adaptable Senior Commercial Counsel with significant experience in complex commercial contracts and managing the legal aspects of customer and vendor relationships for one of the fastest growing managed service providers in the industry
- You’ll play a critical role in advising on cutting-edge tools and products while helping us scale legal support for a growing and fast-evolving business
- Reporting directly to the Chief Legal Officer, the Senior Commercial Counsel will serve as the lead lawyer and subject matter expert for customer and vendor matters and assist the Chief Legal Officer and other members of the legal team on an as-needed basis with a variety of contracts and other legal matters
- This role will be highly visible within the organization and offers the opportunity to influence overall company strategy relating to customer acquisition and retention, vendor agreements, dispute resolution, and overall risk mitigation
- The position requires an adaptable team player who can provide high caliber, detailed, and sometimes creative work product
- The person in this role will regularly advise all levels of Thrive’s sales, product and other business teams; analyze agreements for risks and potential liabilities while focusing on pragmatic solutions to resolve issues; draft and negotiate customer and vendor contracts; advise management of contractual rights and obligations and identify recommendations to improve future processes and strategies; and advise on other legal matters as needed
- The ideal candidate will have a strong balance of legal analytic skills and interpersonal skills who will bring a proactive, problem-solving mindset to the Company
- The primary function of this role will be tied to Thrive’s customer relationships and new and existing contracts and with an eye towards Thrive’s policy for risk tolerance, while working collaboratively with the legal, sales, finance, operations and Thrive’s various business teams, including various executives
- The secondary function of this role will be to advise on general corporate matters such as privacy, compliance, HR and employment and real estate, among others
- Developing and maintaining positive customer relationships, both internally and externally, and supporting existing business as well as the generation of additional or new business opportunities
- Drafting and negotiating client commercial contracts, including maintaining a strong understanding of Thrive’s services and key contractual considerations
- Ensuring sales contracts and other agreements are managed in accordance with company policies and procedures, applicable laws and regulations, and customer requirements
- Performing functions necessary for all phases of contract management, including but not limited to business development support, contract formation, negotiation, contract execution, administration, change order management and termination
- Reviewing and preparing various business agreements, documentation, correspondence, forms, and reports which may be required to support business development activities, solicitations, contract awards, subcontract awards, and related activities
- Reviewing, investigating, assessing, and responding to customer disputes in close collaboration with various business teams such as offboarding, account management, finance, and service delivery teams; and
- Advising on general corporate matters
Our take
Founded in 2001 as an IT service, Thrive has grown into an end-to-end solution for cybersecurity and Cloud offerings, helping businesses to evolve digitally and securely. Its services are used by the aerospace, social housing, education, retail and other industries.
Thrive has expanded its operations across North America, the Asia-Pacific, and Europe through more than 20 strategic acquisitions. Although it operates in a crowded field of customer experience and digital transformation companies, its numerous awards and robust portfolio have sustained its success for over two decades.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Comprehensive Benefits Package
- Paid Annual Leave and Holidays
- 401K and Company Match
- A Learning Company
- Smart and Diverse Environment
- Annual Company Events
- Flexible Schedules
- New Employee Referral Program
Company HQ
Foxborough, MA
Leadership
Bill McLaughlin
(CEO & Board Member)Bill previously co-founded The Jillian Fund where he served as the Chairman of the Board for 11 years. He also served as a Senior VP of Strategic & Major Accounts at Kaseya and as EVP & CTO of Managed Services at Atlantic Tomorrow's Office.
Scott Steele
(COO)Prior to joining Thrive in 2024, Scott spent 9 years at HP as VP & Head of Systems & Infrastructure, Contractual Systems, and Managed Services Systems, Digital & Transformation Organization. Before that he spent over 2 years at Hewlett-Packard as a Senior Director of Managed Services, WW Service Deliver & Infrastructure.
Michael Gray
(CTO & VP of Technology)Michael joined Thrive in 2007 as a Director of Network Operations, moving into the role of VP of Technology in 2016 before adding CTO to his title in 2017.
Joe Waleck
(CRO)Joe joined Thrive in 2023 as CCO, moving into the role of CSO in 2024 and CRO in 2025. Prior to this, he spent nearly 16 years at Presidio as the VP of Sales, 2 years at Cisco Systems as a Key Account Manager, and nearly 5 years at AT&T as a Client Business Manager.
Kristina O'Connell
(CMO)Kristina joined Thrive in 2023 as an EVP of Marketing before moving into the role of CMO in 2024. Previously, she founded acorn and served as a VP of Corporate Affairs & Marketing at Dascena.
Kimberly Saturley
(CPO)Prior to joining Thrive in 2025, Kimberly spent 4 years at Aqua Security as the Head of Americas & Global GTM HR, VP of People (American & Global GTM), and Chief HR Officer. She also served as the CPO at Medicus Healthcare Solutions and as Director of HR at Zerto.
Prior to joining Thrive in 2025, Nicholas was the Chief Legal Officer & Corporate Secretary at Transfix, VP & Deputy General Counsel at Advance and Counsel, Corporate Department at Paul, Weiss, Rifkind, Wharton & Garrison.
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