Senior Site Reliability Engineer, Cutover
$165-180k
+ Stock options
Collaborative automation platform
Open for applications
Collaborative automation platform
101-200 employees
Open for applications
$165-180k
+ Stock options
101-200 employees
Company mission
To help enterprises deal with the increasing complexity of managing their IT estate to deliver important business services through effective human and machine collaboration.
Role
Who you are
- Proven Leadership: Demonstrate a track record of mentoring junior team members and taking the lead on projects, guiding them towards successful completion
- Tech Stack Expertise: Exhibit genuine enthusiasm for our tech stack, showcasing extensive experience with our tools, particularly in programming with React and Ruby on Rails
- Commitment to Modern Engineering Practices: Embrace modern engineering practices and foster a highly collaborative environment, actively seeking opportunities to enhance our platform through innovative solutions
- Project Leadership and Efficiency: Take ownership of project delivery by leading the incident processes to streamline our Service Level Objectives (SLOs), ensuring efficient and timely delivery
- Problem-Solving Skills: Approach challenges in our environment with a composed and analytical mindset, demonstrating the ability to tackle issues effectively
- Commercial Orientation: Display a desire to be more commercially oriented than the typical SaaS company engineer, actively engaging in client-facing work and problem-solving to gain insights into how our product is utilized in real-world scenarios
What the job involves
- 2nd Shift: 2:00pm -11:00pm PST (10:00 PM - 7:00 AM UTC)
- As a Senior Reliability Engineer at Cutover, you'll be an integral part of our team, ensuring the robustness and performance of our Cutover Enterprise platform
- The platform is crafted, featuring a ReactJS frontend with a Ruby on Rails API, and all hosted on the reliable infrastructure of Amazon Web Services (AWS)
- Your role will involve close collaboration with our support and engineering teams
- Together, we actively engage in maintaining and optimizing the platform's reliability, utilizing cutting-edge tools and occasionally incorporating the flexibility of Ruby scripting
- If you're passionate about ensuring the dependability and efficiency of complex systems and thrive in an environment where technologies like React, Ruby, AWS, Kubernetes, Terraform, Git, and Ansible are at the forefront, we invite you to join our team
- As a founding member of our reliability team you will use your experience to turbo charge the reliability of our product supporting our clients 24/7
- Monitoring and Alerting: Help implement and maintain robust monitoring solutions using Datadog to proactively identify and address potential issues before they impact users
- Incident Response: Collaborate with cross-functional teams to enact incident response plans, participate in incident resolution, and conduct post-incident reviews to prevent future occurrences
- Automation: Develop and implement automation scripts and internal tools to streamline operational tasks and enhance system reliability
- Performance Analysis: Conduct performance analysis and identify areas for improvement in the React and Ruby components of our applications
- Documentation: Create and maintain documentation related to system architecture, configurations, and reliability best practices
- System Reliability: Work on efforts to enhance the reliability and performance of our application and systems, ensuring optimal uptime and minimal disruptions
- Infrastructure Optimization: Work closely with the development and platform engineering teams to optimize the infrastructure on AWS, ensuring scalability and efficiency
Our take
Cutover has established itself as a global leader in the emerging field of work orchestration and observability, providing critical solutions across industries like telecommunications, pharmaceuticals, insurance, and energy. Its platform is trusted by organizations in these sectors to streamline complex workflows and improve visibility into their operations.
It enhances machine automation while ensuring the smooth operation of customer-facing activities. Its platform enables comprehensive planning, management, and analysis of complex work processes while facilitating virtual team collaboration - a growing and increasingly vital area for businesses.
Cutover offers to solve some of the most important challenges for enterprises such as migrating to a hybrid cloud model, wider digital transformation, automating and evolving operational resilience practices and managing ongoing tech change without failures.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
40% female employees
-9% employee growth in 12 months
Company
Employee endorsements
My opinions are valued
"Everyone at Cutover values what you have to say and what you bring to the table. You are appreciated and trusted to do your job and everyone is..."
Funding (last 2 of 4 rounds)
Mar 2021
$35m
SERIES B
Nov 2019
$17m
SERIES A
Total funding: $54.6m
Company benefits
- Growth and development: We are committed to learning and development, and you will never be short of opportunities to enhance your knowledge and skills
- Work balance: We understand that work-life balance is more than just a nice-to-have. That’s why we are open to flexible working hours and remote working arrangements
- A dynamic, global team: At Cutover, you’ll be part of a supportive, friendly team of passionate, experienced people. The best teams do more than just work together, so you’ll have the opportunity to take part in exciting team activities and social events
- World-leading companies: Cutover’s customers include some of the world’s largest and most well-known organizations. Helping to deliver their requirements will hone your game and build your career credentials
- Excellent benefits: We offer a package of employee benefits to reward and look after our people. Helping you to stay happy and healthy is a key priority for us. We also want our team to feel a genuine sense of ownership in the work they do, so we offer share options as part of our full-time permanent compensation packages
Company values
- Collaboration: We promote harmonious, productive collaboration between teams and technology
- Innovation: We want to innovate the way organizations manage their IT operations by empowering and augmenting people with automation, not replacing them
- IT operational excellence: We deliver the highest quality solutions to demanding industries where operational excellence is paramount and ebale them to move quickly with confidence
- Dependability: Our platform is the backbone of our customer's IT operations. They depend on us to deliver
Company HQ
London, UK
Articles
Leadership
Craig Gregory
(Co-Founder)Former Software Developer and Solutions Architect.
Ky Nichol
(Co-Founder & CEO)They have an MBA from London Business School and worked at Pcubed for over 15 years prior to becoming Cutover's CEO.
Marcus Wildsmith
(Co-Founder & Chief Product Officer)Their background lies in Mechanical Engineering and along with Ky, worked at Pcubed for over 15 years prior to founding Cutover.
People progressing
Joined as the Enterprise Development Manager in Feb 2021. Seven months later they were promoted to Head of Business Development, and in August 2021 they became Head of Enterprise Development. As of January 2023, they hold the role of Enterprise Account Executive.
Joined as a Senior Engineer in mid-2021. Less than a year later they were promoted to Staff Engineer.
Diversity, Equity & Inclusion at Cutover
- We're keenly focused on building a well-resourced DEI approach in 2021 and are proud to partner with our friends at Envision Inclusion to help us spark the right conversations & stay accountable.
- We promote diversity and inclusion throughout our entire hiring process from job descriptions through to our interview panels. Though diversity comes in many forms, so far in 2021 we have concentrated on improving our interview processes and encouraging applications from as diverse an array of backgrounds as possible. For our technical roles this year, 38% of our new hires have been female, 14% of new hires were of black or African-American heritage and 14% of new hires were of Asian heritage.
- We are engaging with several different organizations to take on apprentices from a variety of backgrounds. Through this initiative, we will be taking on junior employees who have come through non-traditional routes into tech and we are excited to be mentoring and supporting them throughout their growth at Cutover.
- We still have work to do but we are always looking to improve and celebrate our continued successes in this field.
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