Senior UX Designer, Amazon
Amazon Business
$113-211.6k
Office located in Cupertino, CA
The largest online retailer and technology provider
Job no longer available
The largest online retailer and technology provider
1001+ employees
Job no longer available
$113-211.6k
Office located in Cupertino, CA
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- Experience with UX design of complex workflows
- Experience defining and maintaining design patterns and UX standards
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
- Knowledge of design tools such as Figma, Balsamiq, Omnigraffle, etc
Desirable
- Experience applying scrum to visual or UX design processes
- Experience designing customer facing retail products
What the job involves
- The Senior UX Designer's role is to facilitate process where there is ambiguity in product strategy, product requirements, and technical feasibility
- They will be expected to pull insights, guide product stakeholders into design exercises and activities to shape and prioritize user stories ahead of designing solutions
- This role must be able to recognize risks and effectively communicate and escalate issues that may impact the customer experience, then help to arrive at solutions that are acceptable to cross-functional stakeholders - be it peers or skip-level
- This role is a key contributor to generating design documents that succinctly communicate recommendations, limitations, trade-offs and product direction to leaders across the org
- This role must be able to articulate potential consequences of short-term solutions that may negatively impact customers
- Where there are opportunities, a Senior UX Designer must propose optimal long-term solutions as methods of inventing and simplifying for the greatest impact in delivery
- This role will be instrumental in helping to inform and shape product roadmaps, business goals, objectives and metrics that all add customer value
- The Senior UX Designer is a vocal advocate for the customer, and they will work on multiple initiatives concurrently
- This role operates as an ambassador for best practices, impactful trends, and continually innovates on released features
- This role will be a highly visible team player through their ability to pull stakeholders together to collaborate
- As a Sr. UX designer and champion of people, their mentoring will include critiquing, providing design feedback, conducting retros & research that can influence engineering team decisions to enable optimal solutions for our customers
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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