Business Development Representative Leadership Program, Scribe
$70-80k
OTE
+ Equity
3 days a week in office
Automatic step-by-step guide generation
Open for applications
Automatic step-by-step guide generation
21-100 employees
Open for applications
$70-80k
OTE
+ Equity
3 days a week in office
21-100 employees
Company mission
Scribe's mission is to unleash and up-level the world’s know-how.
Role
Who you are
- You love working with customers, prospects, and building relationships
- You’re naturally curious and eager to learn multiple aspects of the business
- You have a passion for technology and take pride in your ability to explain technical concepts to various audiences
- You are organized and self-motivated to hit goals, and are not overwhelmed by aggressive targets
- Unknowns and change inspire you, and you are excited about building processes alongside a scrappy team
- You aspire to be world-class in your craft and you want to be surrounded by others who are sprinting towards that goal
- Recent graduate (within the past 2 years) with exceptional academic performance
- Previous internship, extra-curricular, or work experience in customer-facing roles
- Demonstrated leadership potential and analytical capabilities
- Excellence in written and verbal communication
- Strong problem-solving skills and ability to adapt quickly
What the job involves
- We are cultivating the next generation of business leaders at Scribe
- This 12-month rotational program across our Sales and Customer Success orgs offers high-potential recent college graduates the opportunity to learn Scribe’s go-to-market approach while making an immediate impact in our hyper-growth business
- The roles you’ll have the opportunity to experience in the Business Development Leadership Program include Sales Development Representative, Account Manager, Customer Success & Onboarding Specialist, and Account Executive
- Own high-impact projects that directly influence Scribe's growth
- Receive mentorship from senior leaders across the organization
- Build a comprehensive understanding of Scribe’s product, business, and customers
- Join us in building a world-class go-to-market organization at Scribe
- As part of our inaugural rotation program, you'll have unprecedented exposure to multiple aspects of our business
- We have a massive volume of inbound interest that needs to be effectively managed, converted, and onboarded
- Our team is rapidly expanding and testing new motions - there's a huge opportunity to take on additional responsibilities, experiment, and build new playbooks across different business functions
- Serve as the primary point of contact for SMB inbound inquiries
- Provide an exceptional customer experience as the first face of Scribe
- Educate prospects on Scribe’s AI product to solve real world business problems
- Generate qualified sales pipeline for Account Executives
- Bring in paying customers and closing revenue
- Contribute to the optimization of our inbound funnel
- Lead one-to-many and one-to-one engagements with customers such as webinars, kick off calls, enablement sessions, and business reviews
- Conduct outreach to and interview existing Scribe Power Users
- Define and develop critical assets and playbooks to support the post-sales customer engagement motion
- Develop and implement best practices and conduct experiments to uncover innovative approaches
- Collaborate with cross-functional teams (Support, Marketing, Billing, Ops, and Product) to enhance the overall customer experience
- Ruthlessly focus on accelerating the impact you and teammates can have in supporting SMB customers
Our take
Knowledge workers spend, by some reports, around one fifth of their time simply working out how to do their job. Where historically this might have demanded lengthy, labor-intensive user guides and training manuals, Scribe has brought to market an efficient new alternative, where all users need to do is record their screen whilst carrying out a task.
From there, the company creates text descriptions and interactive screenshots for each step, which can be shared with a simple link. Scribe has accrued an impressive customer base since it launched in beta back in 2020, with over 1,000 teams including Adobe, Facebook, Tesla, and EA using its product. Demand looks likely to continue, with hybrid workforces still widespread post-pandemic.
Founder Jennifer Smith is versed in the inefficiencies of knowledge-sharing within companies from a stint at Mckinsey, and her co-founder Aaron Podolny was previously CTO at automated customer service and sales tools company, Onward. With strong funding secured, Scribe’s impressive success to date looks only set to continue as it scales its team and invests in R&D to propel the development of its platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
307% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2024
$25m
SERIES B
Oct 2021
$22m
SERIES A
Total funding: $55m
Company benefits
- Comprehensive healthcare benefits
- Equity
- Unlimited PTO
- 401K - optional participation
Company values
- Make our users heroes. Live for the look on a user’s face when they create their first Scribe.
- Radical ownership. Make empowered decisions.
- One team, one dream. Win as a team, together.
- No limiting beliefs. Constantly pursue the next step of change improvement.
Company HQ
Potrero Hill, San Francisco, CA
Leadership
Jennifer Smith
(CEO)Has worked as an Engagement Manager at McKinsey and Head of Business Development at Greylock Partners.
Aaron Podolny
(CTO)Worked as a Senior Analyst at Cornerstone Research after graduating from Yale. Was CTO of Onward, and then joined Google's Engineering division.
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