Client Service Associate, AlphaSights
Mandarin Speaker, 2025
$75k
Plus uncapped variable compensation linked to individual performance
More information about location
1+ day a week in office
Connecting businesses with industry professionals
Open for applications
Connecting businesses with industry professionals
1001+ employees
Open for applications
$75k
Plus uncapped variable compensation linked to individual performance
More information about location
1+ day a week in office
1001+ employees
Company mission
On a mission to unlock humanity’s knowledge and power progress for professionals, businesses, and society.
Role
Who you are
- You thrive in a fast-paced, results-oriented environment
- You possess a client-first mindset
- You excel under pressure and enjoy working to tight deadlines
- You are gritty, resilient and ready to roll up your sleeves and make things happen
- Strong academic credentials (undergraduate GPA of 3.3 or above)
- Noteworthy extracurricular achievement throughout school and university
- Relevant internship experience
- Fluent English and Mandarin is required
- Work authorization in the United States; we do not sponsor visas but will consider applicants with STEM/OPT eligibility
What the job involves
- Start Dates Available: January 2025
- As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek
- Throughout your workday, you will work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making
- This is a communications-intense frontline role requiring you to multitask across parallel workstreams
- Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines
- Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate
- Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them
- Giving you an introduction to the business world without being pigeonholed into any one industry or profession
- Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management
- A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years
- Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide
Our take
Businesses often invest significant time and effort into finding expert knowledge in a process that can be a difficult and arduous. AlphaSights bridges the gap between businesses and industry experts by sourcing people with relevant knowledge so businesses don't have to.
Through use of artificial intelligence, AlphaSights is able to provide an end-to-end service for businesses whilst rigorously complying with company requirements. A central, ever evolving system allows the company to keep on top of the new and most relevant industry professionals in real time to provide tailor-made and effective service.
AlphaSights supports private equity funds, hedge funds, consultancies, Fortune 500 companies and Social Impact & Non Profits.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
4% employee growth in 12 months
Company
Employee endorsements
Career progression
"AlphaSights has 2 instances per year in which employees can be chosen for elevation, as early as with 1 year experience the person can get a..."
Funding (1 round)
Jan 2008
$8.4m
SEED
Total funding: $8.4m
Company benefits
- A team-oriented, strong supportive culture that emphasises professional development and celebrating success
- Professional development opportunities that work to ensure that you’re supported, along with an opportunity for internal upward mobility as our growing team continues to scale
- Comprehensive medical benefits (health, vision, and dental)
- Subsidised lunch programme, corporate gym discounts, monthly team events, free breakfast & snacks
- Holiday allowance, excl. public holidays
Company values
- Results-orientation: Are you energized by results and outcomes?
- Drive: Do you excel beyond what’s asked of you?
- Adaptability: Do you thrive in an ever-changing environment?
- Humility: Do you view yourself as a constant ‘work-in-progress’?
- Empathy: Can you see the world through other’s eyes?
Company HQ
City of London, London, UK
Articles
Leadership
Max Cartellieri
(Co-CEO)Has been a Consultant at McKinsey & Company and Investment Executive at BC Partners. Co-founder and CEO at Ciao for seven years.
Andrew Heath
(Co-CEO)Previously Associate at the Boston Consulting Group and Managing Director at GoIndustry.
People progressing
After joining AlphaSights back in September 2019 as part of the Lateral Recruitment function, Pip has helped to grow our teams across the business and elevate into the Senior Recruiter role.
After graduating in 2016, Will joined AlphaSights in our Client Services Team. In this time, he has worked on a variety of different projects and recently progressed into a Vice President role.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at AlphaSights
- We believe that investing in DEI is the right thing to do and is vital to driving progress. We go the extra mile to build teams of people with diverse backgrounds and experiences, because diversity of thought drives innovation and knowledge diffusion which creates value for our clients, employees and society
- Diversity. We strive to build diverse teams, so we heavily invest in identifying and attracting top talent with diverse backgrounds and experiences
- Equity. Fair and equal treatment is in our DNA. Our processes, culture and values are designed to ensure everyone is treated equitably and with respect
- Inclusion. Our community is vibrant and we want all employees to have a feeling of belonging at AlphaSights. Through our Employee Resource Groups (ERGs) we provide support and community for employees globally
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