Design Manager, Stripe

• 6 years+ of creative direction and management experience, and 9+ years of relevant experience in strategy, information architecture, web design and creative technology experience at digital native agencies, and/or tech-forward, product-driven companies
• Leadership in driving strategic thinking for impactful digital experiences
• Conviction in the web as a storytelling medium, demonstrable through a portfolio of design systems, engaging microsites, Figma libraries, WebGL experiments, CSS art, or anything else—you tell us
• Expert understanding of the formal elements of design, not just limited to the web but including typography, layout, balance, and proportion

Desirable

• As one of two Design Managers on the Presence team, you'll lead a group of exceptional designers focused on key initiatives across stripe.com, link.com, Bridge and Sessions
• You’ll own the creative direction for areas like acquisition, global expansion, experimentation, and our annual customer event, Sessions
• You’ll be responsible for defining team strategy, planning roadmaps with partners, and evolving priorities over time
• You’ll coach and grow the individuals on your team, build a collaborative and healthy team culture, and uphold a high bar for quality, visual design, polish, and storytelling craft
• You’ll also lead through change as we continue to adapt our tools and processes in a rapidly evolving AI-enabled world
• You’ll foster the individuals on your team, providing support to their work and acceleration to their growth
• You’ll champion quality and polish
• You’ll partner with WPP’s leadership to devise and deliver on quarterly and yearly roadmaps focused on the strategic experiences we bring to our users
• You’ll develop and empower a collaborative team that is excited to meet you
• And not least, you’ll partner with other design leaders across Stripe to help shape a consistent and elevated design voice across Stripe’s surfaces
• Manage and grow a high-performing design team, with a focus on feedback, coaching, and long-term career development
• Inspire and motivate the team to do their best work while creating a clear design vision that aligns with Stripe's goals
• Craft novel moments of storytelling and delight for our web presence and uphold our quality standards
• Balance growth with putting users first while upholding a very high quality bar
• Champion curiosity and adoption of new AI tools and the evolving our ways of working
• Understanding global needs and design systems, including knowing when to stick to the system vs when it's okay to break away from it
• Often work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical deliverables
• Advocate for design excellence at every stage of the product lifecycle, balancing speed, quality, and bold experimentation
• Work with other design specialists and managers on team-wide initiatives, like recruiting and developing content standards
• Influence strategic decisions across all the corners of our web presence
• Partner with marketing, comms, growth, and Link teams to define information architecture and tell the right stories
• Work closely with the team to help scale our design systems, devise generative art directions, propose web animations, and distill interaction-heavy product launch materials on sites such as stripe.com