Staff / Senior Staff Program Manager, Zoox

• This role requires big-picture vision and the ability to dive deep into the details to develop and implement solutions
• You must have a strong program management background, outstanding execution skills, and a proven track record of leading complex initiatives from inception to completion
• You should also be highly self-motivated, proactive, and capable of managing multiple high-priority projects in a fast-paced environment
• Bachelor’s degree in Business Administration, Operations Management, Engineering or a related field
• Minimum of 10 years of experience in program management, preferably in fleet operations, logistics, autonomous vehicles, airline operations, or other highly technical industries
• Proven experience leading large, complex, and cross-functional programs that bridge operations and engineering
• Strong ability to translate operational challenges into technical requirements and vice versa
• Exceptional stakeholder management and communication skills, with the ability to influence across all levels of the organization
• Demonstrated ability to develop and execute strategic roadmaps while also executing tactical program deliverables
• Self-starter with a strong bias for action and the ability to thrive in an ambiguous, fast-paced environment
• Deep understanding of operations, process improvement, and scaling best practices
• Strong analytical and problem-solving skills

Desirable

• We need a seasoned, highly capable, forward-thinking, and tenacious program manager to lead the strategic initiatives that will prepare our operations to run efficiently at scale while maintaining the quality of our rider experience
• This high-impact role is tasked with solving our most complicated and most complex operational challenges and shaping the future of how our fleet operates
• As the Senior Staff / Staff Program Manager, Fleet Operations Scaling, you will set a bold vision for the future of operations, develop scalable strategies, and drive cross-functional programs that enable efficiency and reliability at scale
• You will work closely with Product Management, Autonomy, Vehicle Engineering, Data Science, Operations, and other teams to define, develop, and execute solutions that bridge operational needs with technical capabilities
• Define and drive the strategic roadmap for scaling fleet operations, ensuring alignment across business, technical, and operational teams
• Develop and execute high-impact programs that improve operational efficiency, reliability, and scalability
• Bridge the gap between engineering and operations, ensuring that highly technical solutions meet the needs of a rapidly scaling fleet
• Identify pain points, inefficiencies, and opportunities for improvement within fleet operations and develop long-term solutions
• Collaborate with key stakeholders across engineering, operations, and leadership to define requirements, prioritize initiatives, and deliver results that drive improvements to our unit economics
• Own end-to-end program execution, from concept and design through development, deployment, and continuous improvement
• Develop KPIs and performance metrics to track progress and ensure the success of scaling initiatives
• Lead change management efforts, ensuring smooth adoption of new processes and tools across the organization

• Paid parental leave
• Affinity groups and sports clubs
• Work from home opportunities
• Health insurance
• Our crew’s health and happiness is our first priority. We offer comprehensive health and mental health support, a wellbeing program, and unlimited and flexible paid time away
• We invest in our crew—and their families—for the long term. That includes generous family planning support, caregiver support, and strong cash compensation with great equity upside
• We look after our crew when they’re in the office too. Our famous food program is a great example, featuring a daily changing menu of local and sustainable dishes
• There’s a busy calendar of social events at Zoox, with more sports teams than you can count. And, of course, playing with robots is an important part of the job description

Total funding: $1.2bn

Zoox, a self-driving vehicle company, was founded to make personal transportation safer and more enjoyable for all. It has aimed to achieve this goal by creating a new mode of driverless transportation, thus eradicating the safety and logistical issues that come with human drivers.