Director of Corporate Communications, GoFundMe
$145-217k
+ Bonus + Equity
Social fundraising platform
Open for applications
Social fundraising platform
501-1000 employees
Open for applications
$145-217k
+ Bonus + Equity
501-1000 employees
Company mission
To help people fundraise for the personal, business, and charitable causes that matter most to them.
Role
Who you are
- A seasoned communications leader with 10+ years of experience in corporate comms, public relations, executive visibility, or reputation management—ideally at a high-growth tech company, agency, or mission-driven brand
- A trusted advisor to executives, with experience shaping and executing a successful corporate communications strategy for CEOs and leadership teams
- Deep understanding of the evolving media landscape with strong relationships across national outlets and key industry events. Existing relationships with tech and business media strongly preferred
- Excellent writer and editor, with a sharp eye for storytelling and tone across formats—from remarks and social posts to op-eds and talking points
- Highly skilled in crisis communications and issues management, with a calm, strategic approach to navigating reputational risks
- Experienced in investor relations and financial storytelling in high-growth, late-stage private companies
What the job involves
- The GoFundMe team is searching for a Director, Corporate Communications to help shape and elevate GoFundMe’s story as a mission-driven company committed to helping people help each other
- In this role, you will lead the strategy and execution of high-impact corporate storytelling across earned media and executive thought leadership
- This is a highly cross-functional role that reports to the VP, Communications and collaborates closely with GoFundMe executives and teams across the company
- Lead Corporate Communications Strategy: Develop and execute an integrated corporate communications strategy that aligns with company goals and positions GoFundMe as the world leader in online giving
- Drive Executive Thought Leadership: Secure, prep, and staff high-impact interviews, speaking engagements, and social media amplification for C-suite leaders. Experience working with prominent tech conferences strongly preferred
- Secure Top-Tier Earned Media: Identify and drive media opportunities that highlight GoFundMe’s innovation, leadership, and mission-driven impact. Build relationships with top-tier reporters and editors covering tech, business, philanthropy, and social impact, and identify powerful new avenues for storytelling
- Steer Company Awards & Recognition: Drive the strategy for tech and business award submissions, enhancing GoFundMe’s visibility and credibility among peers, partners, and press
- Craft Messaging for Company Milestones: Lead comms planning for product launches, corporate announcements, executive hires, and other high-visibility moments
- Lead Brand Crisis and Issues Management: Act as a key steward of GoFundMe’s corporate reputation, driving our rapid response messaging to ensure transparency in high-stakes or time-sensitive situations
- Collaborate Across Teams: Partner closely with teams across Global Go To Market, Product, Legal, Trust & Safety, Policy, and GoFundMe.org to ensure message consistency and alignment in both proactive and reactive communications
Our take
One of the most well-known fundraising platforms in the world, GoFundMe makes raising money online exceptionally easy. The platform started initially with a focus on charity and good causes, but its scope has now expanded to include start-up business funding. What makes the platform attractive is its ability to democratize fundraising through the medium of online.
GoFundMe's rapid rise in popularity has been helped by its social media integrations and the speed at which individuals can start funds. With strategic foresight, the company launched its GoFundMe Guarantee in 2016, a pledge to protect donors from fraud or platform misuse - knowing that its continued growth could only be hampered by security issues or donor deception.
This guarantee is what has enabled the company to remain the largest crowdfunding platform in the world. Notably, it stands amongst the likes of Airbnb, Facebook, and Netflix in being backed by tech investors TCV.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Company benefits
- Wide range of health insurance options, including medical, dental, and vision (GoFundMe covers 100% of employee premiums, and 80% of spouse and dependents)
- $600 annual fitness and wellness reimbursement
- Weekly massages
- Standing desks
- Fully-stocked kitchens & daily lunches
- Team off-sites & monthly social events
- Many of our offices are dog friendly
- 10 paid holidays, 17 days of accrued vacation per year, unlimited sick time & three volunteer days
- Enhanced parental leaves
- $50/month for employees commuting to and from work (public transit and/or parking)
- Caltrain GoPasses for our Bay Area commuters
- "Gives Back" program, where employees nominate fundraisers weekly for donations from GoFundMe
- Quarterly volunteer events in each office to give back to our local communities
- 401(k) retirement plan with company matching
- Access to learning tools and resources, including a subscription to Udemy, guest speakers, and internal brown bag sessions
Company HQ
Centennial, Redwood City, CA
Leadership
Margaret Richardson
(Chief Corporate Affairs Officer, not founder)Formerly worked at Airbnb as Vice President of Trust and Director of Global Policy. They worked in Trust & Safety at Apple prior to becoming a Member of Pipeline Angels.
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