Product Designer, Zappi
£55-65k
Figma
Mid and Senior level
London
Consumer insights enterprise platform
Job no longer available
Consumer insights enterprise platform
201-500 employees
B2BEnterpriseMarketingMarket researchSaaSAdvertisingeCommerce
Job no longer available
£55-65k
Figma
Mid and Senior level
London
201-500 employees
B2BEnterpriseMarketingMarket researchSaaSAdvertisingeCommerce
Company mission
To create brand, shopping, and advertising work that works for consumers.
Role
Who you are
- Experience & Design Proficiency: Over 4 years of experience as a product designer with strong theoretical and practical design skills; up-to-date with current components, patterns, trends, technologies, and research
- Tool Expertise & Design Systems: Expert in Figma and proficient with various design tools; experienced in creating, maintaining, and extending design systems and component libraries
- User-Centered Problem Solving: Ability to simplify complex, data-heavy scenarios into user-friendly solutions; skilled in data-driven design, conducting user research (including interviews and testing), and clearly communicating insights
- Interaction, Information & Content Design: Proficient in interaction design, information architecture, and information design; experienced in UX copywriting and content design
- Agile Experience & Cross-Functional Collaboration: Familiarity with working in an agile product environment; proven ability to work effectively within a product team, including product managers, engineers, and QA specialists
- Technical Understanding & Consistency Advocacy: Knowledge of front-end frameworks and development technologies, understanding their implications for design feasibility; champion for platform consistency, ensuring alignment across disciplines and teams
- Communication & Facilitation Skills: Excellent at presenting and explaining ideas and findings; ability to inspire and motivate during design sessions and workshops, ensuring accurate implementation of solutions
- Data Analysis & Product Lifecycle Management: Experience leveraging qualitative and quantitative data for insights; proven track record of delivering value swiftly, overseeing products through their lifecycle, measuring success, and iterating continuously
- Accessibility Awareness & Industry Experience: Understanding of accessibility guidelines and their practical application in design; experience in the market research or tech industries is a plus
- Whilst Zappi does not specify a specific amount of time that should be spent working from the office, it is expected that you would be able to attend when required
What the job involves
- At Zappi, product designers are an integral part of our product teams, helping to create, shape and deliver the long term vision, backed by a leadership team and business that supports turning them into reality
- You’ll be accountable for leading product design in your domain, collaborating with product managers, engineers and quality assurance through discovery, analysis, delivery and usage of solutions and features, advocating for customers and sharing context with your team
- We have a strong culture of positivity, collaboration and ambition, with product, product marketing, engineering, operations, expertise and customer teams working closely. You’ll be part of this community, working to deliver brilliant product
- Own and Execute Product Design: Lead UI, UX, and service design across the entire product life cycle—Discovery, Analysis, Build, and Usage—producing designs from early-stage wireframes and prototypes to high-fidelity interfaces
- Deliver Seamless User Experiences: Create connected experiences using consistent design systems and common UX patterns, balancing user needs with commercial goals to extract early value for tactical gain
- Research and Validate Designs: Conduct thorough discovery of problem areas and customer pain points using qualitative and quantitative research, including user research and usability testing, to inform designs, validate decisions, and enhance the customer journey
- Develop and Maintain Design Systems: Define, evolve, and maintain design systems and component libraries, collaborating with engineers to ensure correct implementation
- Collaborate Cross-Functionally: Work with product managers, engineering managers, and quality assurance as part of a cross-functional team to define team roadmaps and goals
- Manage Multiple Projects: Balance workload and priorities across multiple concurrent projects
Application process
- HR screening call - A 30 minute call with a member of our talent team to check how suitable you are for the role and cover administrative points
- Design interview - This is a 1 hour session with members of the product leadership team. During this session, we’ll focus on your product design experience, skills and ambitions, with plenty of time to dig into the specifics of the role, showcase your portfolio and ask questions. This is a chance to get to know product leadership and establish if the role is the right fit for you
- Design challenge - This is a short two part challenge assessing your technical skills as well as the way you approach problem solving. You’ll take this at your leisure in your own space
- Cultural interview - This is a 1.5 hour informal session, usually spent with your future team. This is a chance for you to present back your challenge and to learn more about what it's like working for Zappi and to hear more about what you will be working on. If you are based near one of our offices, we offer the option to come into the office so you can get a real feel for working with us
Salary benchmarks
Our take
Zappi was founded in 2012 as a market research company that helps brands and advertisers find new ways to engage with their customer base. Working in data science, strategy consultation, and product innovation, Zappi creates solutions for brands as varied as Pepsi, Haleon, and Vodafone to maximise their audience engagement.
In 2022, Zappi moved into a solely software-as-a-service business model and created Zappi Amplify TV, an insight tool for TV-advertising effectiveness measurement. This plus investment in new talent exemplifies how, like the demographics-focused industry they serve, Zappi is always prepared for change.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
B Corporation
Company
Funding (last 2 of 3 rounds)
Dec 2022
$170m
GROWTH EQUITY VC
Feb 2019
$8m
EARLY VC
Total funding: $193.6m
Company benefits
- Unlimited holidays – we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but do set a minimum of at least 20 days per year plus national holidays
- Flexible working arrangements, including remote (unless otherwise specified)
- Thoughtfully designed offices to support both individual work and collaboration without interrupting others
- Generous hardware budget – get what works for you
- Support setting up your home office, if appropriate (chair + desk, etc)
- Wellbeing benefits such as free yoga and access to trained therapists / counselors
- Tailored personal development through training allowances, coaching, mentorship and career frameworks
Company HQ
South Boston Waterfront, Boston, MA
Leadership
Steve Phillips
(CEO)Previously partner at Tuned In Research and Chairman at Tonic Insight.
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