Staff Software Engineer, ServiceTitan
Telecom
$154-220k
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$154-220k
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 10-15+ years of industry experience
- Expert-level knowledge of:
- Microsoft .NET technology stack (C# / .NET, ASP.NET MVC Core, Web APIs) and SQL databases (Microsoft SQL Server or any other)
- C#12 / .NET 8 is a plus
- Patterns for modularization and decomposition as they relate to microservices
- Continuous integration and continuous delivery methodologies and tools (TeamCity or similar)
- Git processes and techniques
- Container architecture and concepts
- Log / Metric collection and analysis tools (ELK, DataDog, Prometheus, etc)
- Performance tuning and optimization for real-time software
- Experience with k8s and preferably gitops workflows
- Experience with Kafka
- Telecom industry or VoIP experience is a huge plus
- Some experience with HTML5 and JavaScript; experience such front-end frameworks as React is a plus
- Strong communication and technical writing skills
What the job involves
- As a Staff Software Engineer, you will be a part of the telecom platform engineering team at ServiceTitan and help improve our voice platform by building new features and functionality
- We build for the future using the most modern tools, have an amazing culture, love to solve complex problems, and aren't afraid to think outside the box
- Lead the technical implementation of both user-facing features and our internal telephony platform components from end-to-end
- Work with product managers, designers, and engineers to prototype and implement product features
- Communicate and coordinate effectively with other engineers, teams, and partners
- 70% development / 30% working on requirements, documentation, mentorship, supervision
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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