Pensions Team Leader, British Intelligence Agencies
MI5, Permanent
£59k
5 days a week in office (London)
UK's domestic and foreign intelligence services
Be an early applicant
UK's domestic and foreign intelligence services
1001+ employees
Be an early applicant
£59k
5 days a week in office (London)
1001+ employees
Company mission
MI5, MI6 and GCHQ work together to protect the UK from a range of national security and overseas threats, keeping citizens safe.
Role
Who you are
- You’ll have a minimum of 4 years’ experience in a similar role, plus at least 12 months’ experience in a leadership position. This will be supported by an existing knowledge of pensions, project management, and operational planning and delivery, as well as managing and optimising pension systems to ensure efficiency, data cleansing and MI reporting. You’ll also have a minimum of 2 GCSEs at Grade 4 /C or above in mathematics and English language (or an equivalent Level 2 qualification)
- You’ll be confident in the technical side of things, used to working with numbers, and comfortable training and advising your team on performing calculations. You’ll be passionate about continuous improvement; someone who values quality and knows how to drive it within a team. Whether you’re identifying training needs, supporting your team’s development or having a say in future pensions system design, you’ll be proactive and future-focussed in your approach. And of course, you’ll be IT systems literate
What the job involves
- As Pensions Team Leader, you’ll oversee a growing team and drive change across our Pensions department. You’ll identify ways to strengthen our processes and motivate your team to provide a great service, growing their knowledge and experience along the way
- It’s a data-driven role where continuous improvement is key. From data reporting and day-to-day projects to system development and change, your primary focus will be on future succession and planning. You’ll have a varied workload and work with a range of colleagues, stakeholders and external organisations such as HM Treasury and the Cabinet Office. Managing multiple inboxes and sharing insights into the department’s work, you’ll lead by example and collaborate on projects designed to improve our pension service
- The work will be fast paced. So, maintaining team wellbeing is of high importance. Whether you’re compiling data and providing MI to stakeholders, giving advice on challenging cases or being the go-to for complaint escalation, you’ll nurture a supportive environment where everyone’s input and ideas are welcomed. Plus, it’s an expanding team, so you’ll have plenty of opportunities to share your knowledge with those keen to learn and build a career in this field
- This is an opportunity to apply your knowledge to the challenge of leading a busy, high-pressure department, where you can embed new and improved processes that’ll impact our work for years to come
Salary benchmarks
Our take
The British Intelligence Agencies - GCHQ, MI5 and MI6 play crucial roles in protecting the nation from a range of security threats. By focusing on counterterrorism, espionage, and cyber threats, the unified force works to safeguard the public and support law enforcement agencies. Its work, largely behind the scenes, is pivotal in ensuring national security.
With origins dating back to the 19th century, each of the British Intelligence Agencies plays a specific role within the security services. GCHQ focuses on signal intelligence gathering and information assurance, MI5 on counterterrorism and national security, whilst MI6 is focused on foreign intelligence and overseas security. This evolution into three specific organisations reflects the agency's ability to stay ahead of emerging security challenges, adjusting its strategy and operations as needed.
As technology and global threats change, the British Intelligence Agencies' approaches continue to evolve, ensuring the UK's security remains a top priority. With its deep expertise and ongoing adaptation, they are major key players in protecting national and international interests, whilst responding to complex security dynamics.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Merit awards – we have a merit award system to recognise exceptional contributions by individuals or team
- Flexible working – opportunities to work part-time, compressed hours or as a job share are available, dependent on the role and business needs
- Pension – we understand the importance of saving for retirement and offer a desirable pension scheme, which gives you a guaranteed pension based on career average earnings
- Annual leave – our employees are entitled to 25 days annual leave, rising to 30 days after five years’ service. In addition to this, employees are entitled to public and privilege holidays. Part-time employees receive the same entitlement calculated on a pro-rata basis
- Maternity and paternity leave – we offer maternity and paternity leave over and above the statutory entitlements
- Voluntary service leave – we offer special leave for our employees who wish to undertake voluntary work
- Rented accommodation loan – moving house to take up an offer of employment can be expensive. We offer new joiners the opportunity to take out an interest-free loan of up to £2,500, via our benevolent fund, to assist with the financial burden of relocating into privately rented accommodation. You will be sent an application for the loan at the point of receiving a final offer of employment
- Season ticket loan – we recognise that travel expenses from your home to the office can be significant, so we offer an interest-free season ticket loan which can be used for travel, car park costs or the purchase of a bicycle
- On-site facilities – there is a gym, restaurant, and coffee bar at some locations
- Clubs and societies – we offer a range of sports clubs, fitness classes, societies, and language training facilities
- Childcare Vouchers – we offer two childcare voucher schemes which provide a simple and cost-effective way for employees to receive help towards the cost of childcare
- Eye Voucher Scheme – we offer eye care vouchers and a financial contribution towards prescription glasses
- Physiotherapy – we offer subsidised in-house physiotherapy
- Personal learning – all our staff can undertake professional development to improve their skills and performance in the workplace
Company HQ
Cheltenham, UK
Leadership
Ken McCallum
(Director General)An MI5 Officer with over 25 years of experience in national security and intelligence. Their career has spanned roles in counterterrorism, cyber security, and leading MI5's strategic response to major incidents. They were appointed Director General in 2020 and previously served as Deputy Director General and Director General of Strategy.
Sir Richard Moore KCMG
(Chief)They became the Head of MI6 in October 2020, after serving as Director General in the Foreign, Commonwealth, and Development Office. WIth a career starting in 1987, they have held various roles in MI6 and was also Ambassador to Turkey and Deputy National Security Advisor.
Anne Keast-Butler
(Director)Became the first female Director of GCHQ in May 2023. Previously served as Deputy Director General at MI5, where they led operational and investigative work, including responding to the Russian invasion of Ukraine. With over 30 years in national security, they have held key roles in MI5, GCHQ, and Whitehall, including launching the National Security Programme.
Diversity, Equity & Inclusion at British Intelligence Agencies
- At the Intelligence Agencies, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking, and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are underrepresented in our workforce, such as women, those from ethnic minority backgrounds, people with disabilities, and those from low socio-economic backgrounds. Find out more about our culture, working environment, and diversity on our website: https://www.gchq-careers.co.uk/life-at-gchq/diversity-inclusion.html
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