Senior Internal Communications Associate, SoFi
$86.4-162k
Plus bonus
Mobile & online personal finance services
Be an early applicant
Mobile & online personal finance services
1001+ employees
Be an early applicant
$86.4-162k
Plus bonus
1001+ employees
Company mission
To help people reach financial independence to realize their ambitions.
Role
Who you are
- The ideal candidate is a strong writer and strategic thinker who’s comfortable operating in a fast-paced, evolving environment and collaborating with a range of cross-functional teams. Spanish fluency is strongly preferred
- Bachelor’s degree in communications, journalism, public relations, or a related field
- 4-6 years of experience in internal communications, preferably in a financial services or a technology organization
- Exceptional writing and editing skills with a strong sense of voice, tone, and storytelling
- Ability to quickly grasp and translate highly complex information into clear, engaging and accessible communications
- Strong executive presence, with the confidence to advise senior leaders while maintaining professionalism and discretion
- Proven ability to manage multiple projects and deadlines while maintaining attention to detail
- Experience supporting large-scale organizational change or employee engagement initiatives
- Familiarity with internal communication tools and platforms (e.g., Simpplr, ServiceNow, Slack, Zoom)
- A proactive, solutions-oriented mindset and passion for building connected, informed workplaces
- Fluency in Spanish is a plus, especially for engaging teams across regions and supporting global communications
What the job involves
- We’re looking for a skilled Senior Internal Communications Associate to help inform, inspire, and connect employees across our global organization. In this role, you’ll craft clear, engaging communications that make complex, technical topics accessible and meaningful, while helping strengthen our culture and sense of connection across regions
- You’ll play a key role in supporting our broader internal communications strategy: helping shape how we reach employees, refine our channel approach, and tell the stories that bring our company vision and priorities to life
- Plan and support communication strategies: Partner with internal stakeholders to develop and execute communication plans that align with company goals, ensuring consistency in tone and messaging
- Partner with leaders and teams: Collaborate with leaders and cross-functional teams to translate complex updates into accessible, authentic messages and talking points
- Create compelling content: Write, edit, and publish content across multiple channels, including newsletters, company all hands presentations, intranet posts, Slack, and executive communications
- Support change and transformation initiatives: Help shape clear, empathetic messaging that guides employees through change and reinforces trust and understanding
- Manage communication channels: Maintain and improve internal platforms (intranet, newsletters, digital signage, Slack, etc.), ensuring messages reach the right audiences at the right time
- Measure and optimize: Track engagement metrics and gather feedback to continuously improve content, tone, and delivery methods
- Champion company culture: Develop communications that connect employees to our company mission and values
Our take
SoFi started by offering ways for students to secure better financial terms on their loans, and now offers a huge range of personal finance products, including bank accounts, loans, mortgages, investment advice, and investment opportunities. Many customers find they have to go to multiple financial service providers to meet all their finance needs, but SoFi overcomes this issue by putting it all in one place.
Its goal, to cover all the financial bases, sets them apart from many of the traditional banks and even some of their digital competitors, such as Avant, which has chosen to focus on providing credit alternatives. Although it is operating in a competitive market with a lot of big players such as Monzo, Revolut, and Starling, the company has managed to raise huge amounts of funding to support its rapid expansion.
SoFi has focussed on global expansion, moving outside the US, and has made a series of acquisitions to support this - including a Hong Kong-based investment app called 8 Securities. After going public on the New York Stock Exchange via a SPAC merger in June 2021, the company has continued to evolve and release more mission-oriented services into its roster, and strengthened its lending capabilities through a $350 million post-IPO loan. To date, the company has sold over $15 billion in personal loan collateral and continues to strengthen its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2021
$369.9m
LATE VC
May 2019
$500m
GROWTH EQUITY VC
Total funding: $2.7bn
Company benefits
- Comprehensive health, vision, dental, life insurance, and disability benefits
- Generous vacation and holidays
- Paid parental leave for eligible employees
- 401(k) and education on retirement planning
- Tuition reimbursement on approved programs, up to $5,250 per year
- Monthly contribution up to $200 to help you pay off your student loans
- Great health & well-being benefits including: telehealth parental support, subsidized gym program
- Flexible time off
- Fertility and family planning options
- Free financial classes
Company HQ
The East Cut, San Francisco, CA
Leadership
Anthony Noto
(CEO)Graduated from the U.S. Military Academy after being a telecommunications officer and captain in the U.S. Army. Has worked as Head of Gobal Telecommunications, Media and Technology at Goldman Sachs, been the COO of Twitter, and also the CFO of the National Football League.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 49 more jobs at SoFi