Product Management Intern, Workato
Office located in Palo Alto, CA
Integration & workflow automation platform
Open for applications
Integration & workflow automation platform
1001+ employees
Open for applications
Office located in Palo Alto, CA
1001+ employees
Company mission
To help businesses streamline their operations by providing a platform to automate their work and integrate their stacks, all in one place.
Role
Who you are
- This internship is ideal for someone who’s creative, highly organized, detail-oriented, and passionate about customer experience, enterprise strategy, and event storytelling
- Currently pursuing a Bachelor’s or Master’s degree in Business, Computer Science, Engineering, Data Science, or a related field
- A passion for customer experience, and enterprise innovation
- Excellent written communication and creative thinking skills
- Strong project management skills — you can juggle timelines, details, and people
- A proactive attitude — you ask questions, suggest ideas, and get things done
- Bonus: interest in SaaS, iPaaS, or enterprise technology
- Familiarity with product management, user research, data analysis, or customer experience is nice to have
- Proficiency with productivity and collaboration tools (e.g., Google Workspace, Microsoft Office, project management software)
- Familiarity with survey tools and data visualization platforms (e.g., Excel, Google Sheets, Tableau)
- Comfortable working with both qualitative and quantitative data to generate insights and recommendations
- Highly organized, detail-oriented, and able to manage multiple priorities across projects and time zones
- Proactive, self-motivated, and eager to learn in a fast-paced environment
- Collaborative team player with strong interpersonal skills
- Adaptable and resourceful, able to navigate ambiguity and shifting priorities
- Thoughtful, creative, and passionate about building great products and delivering customer value
- Strong analytical and problem-solving abilities
What the job involves
- We’re launching a new executive customer program — the Enterprise Forum / Exchange — where our most strategic customers come together to connect, learn, and collaborate
- You’ll play a key role in ideating, organizing, and operationalizing this high-impact initiative from the ground up
- You’ll collaborate with teams across marketing, sales, customer success, and the executive office — and work directly with leaders across the company
- Program Strategy & Ideation
- Help define the brand, structure, and experience of the Enterprise Forum/Exchange
- Research best practices for peer networking events, executive forums, and CX programs
- Brainstorm session formats like fireside chats, peer roundtables, and leadership AMAs
- Operational & Event Planning
- Assist with project planning, timelines, and internal coordination
- Support logistics for virtual and in-person sessions (invites, scheduling, briefings, decks)
- Track attendee experience, feedback, and engagement metrics
- Content & Experience Design
- Help craft themes, narratives, agendas, and speaker flows
- Create executive briefs, event collateral, and session recaps
- Support social amplification and follow-up communication
- Cross-functional Collaboration
- Coordinate across marketing, sales, CS, and executive team
- Liaise with design and digital teams for assets and landing pages
- Work with CRM or event tools for tracking and outreach
- Product Management
- Assist in defining product requirements and user stories based on customer insights, competitive analysis, and business objectives
- Analyze product usage and adoption data to identify areas for improvement and optimization
- Participate in regular product team meetings, contributing ideas and feedback to drive continuous product improvement
- Help maintain product documentation, including release notes, feature specifications, and customer-facing materials
- Engage with customers through interviews, surveys, and support channels to understand their needs and challenges
Our take
Many businesses struggle with lack of team integration. There are a plethora of handy apps available, and various teams within businesses often use different processes, tools, and software. This has led to many businesses attempting to patch together technologies and create ad-hoc solutions that fail when they need to be scaled. Workato allows businesses to integrate data and apps so that teams can collaborate and communicate securely.
Workato has built a single platform that integrates apps, processes, data, and user experiences to improve efficiency, communication, and business flexibility. There are many integration platforms available, such as SnapLogic and Mulesoft Anypoint Platform, however, Workato has aimed its platform at users who have minimal technical experience, rather than the IT team.
Workato has continued to expand its partnerships and workforce, and is well set to see further growth as it innovates its product offerings and capabilities. The company was recognized as a Leader in the 2023 Gartner® Magic Quadrant™ for Integration Platform as a Service, making five years it has participated and five years it has been recognized.
Steph
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2021
$200m
SERIES E
Jan 2021
$110m
SERIES D
Total funding: $415m
Company benefits
- Flexible Working Arrangements: We maintain a hybrid remote work model and provide everyone with best of breed technology tools that enable them to work anywhere, anytime.
- Great Employee Benefits: Such as an Employee Assistance Programme (EAP), Health Insurance, Referral Bonuses, and Workato Stock Options, tailored to the countries that our employees are based in.
- Professional Development Opportunities: We support individual career ambitions, and set aside training programs and budgets they can tap on to upgrade both soft and hard skills.
- Dedicated Wellness: We make it a point to dedicate time to pause, recharge and get to know each other better.
- Recreation Time: From virtual game nights to fitness sessions, there's always time for a little fun on the calendars.
Company HQ
Palo Alto, CA
Leadership
Vijay Tella
(Co-Founder & CEO)Spent 15 years as an Engineer at Teknekron and TIBCO, before joining Oracle as CSO. They also served as CEO at Qik, and VP at Skype.
Harish Shetty
(Co-Founder & Strategic Advisor)Previously held leadership roles in engineering at TIBCO, Blink, and iProfile.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 65 more jobs at Workato