Senior Software Engineer, SeatGeek
Cloud Platform
$144-209k
Offers equity
Ticketing platform for live events
Be an early applicant
Ticketing platform for live events
501-1000 employees
Be an early applicant
$144-209k
Offers equity
501-1000 employees
Company mission
To power a new, open entertainment industry where fans have effortless access to experiences, and team, venues, and shows have seamless access to their audiences.
Role
Who you are
- You love building resilient infrastructure but have an even greater love for how it’s deployed and managed. You make decisions based on data and are not afraid of experimenting to get the information you need
- Experience contributing to the design, development, or operation of cloud and infrastructure platforms that support other engineers or teams
- Hands-on experience running production workloads on AWS, including designing and operating infrastructure using Terraform or similar infrastructure as code tools
- Experience building, operating, or supporting systems on Kubernetes (EKS), including containerized workloads and supporting platform services
- Experience designing or operating service networking and routing, such as service discovery, traffic management, or edge routing using tools like Cilium, Envoy, Kong, or Fastly
- Familiarity with observability practices and tools such as Datadog, and using metrics, logs, and traces to diagnose issues and improve system reliability
- Ability to write and maintain automation or tooling in Go, Python, or Bash, with an emphasis on clarity, safety, and long-term maintainability
- A thoughtful approach to engineering craftsmanship, including clean abstractions, readable code, and systems that are easy for others to operate
- Comfort collaborating across teams, explaining infrastructure and networking concepts clearly, and turning broad needs into practical technical solutions
- Commitment to learning and growth through knowledge sharing, documentation, and mentorship
What the job involves
- We are looking for a Senior Platform Engineer to join SeatGeek’s Cloud Platform team in our Platform organization
- In this role, you will help design, build, and operate the core cloud, compute, and networking platforms that support all of SeatGeek’s engineering teams
- Cloud Platform engineers focus on scalable infrastructure, resilient networking, and well-defined golden paths that allow teams to ship safely and confidently
- SeatGeek has more services and deployments than developers, which means automation, standards, and reliability must be the default
- The Cloud Platform team supports both our Enterprise and Consumer businesses as we scale primary and secondary ticketing platforms used by world-class partners and millions of fans
- Design, build, and operate shared cloud and networking platforms that support a modern, containerized, service-oriented architecture
- Improve reliability, observability, security, and scalability through automation, standards, and well-considered abstractions
- Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across regions and environments
- Build and maintain golden paths for compute, networking, and infrastructure to help teams deploy and operate services safely
- Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and contributing to incident response and follow-up work
- Partner with application and platform teams to reduce friction in deployment, routing, monitoring, and scaling
- Help evolve shared infrastructure tooling, APIs, and standards to improve reliability and developer experience over time
- Evaluate new technologies and patterns with a focus on maintainability and operational health
- Use automation and AI-assisted workflows to improve development and operational efficiency
- Share context and learnings through documentation, design discussions, and mentorship
Our take
For many fans, buying tickets online can be a time-consuming and frustrating process. SeatGeek is setting out to ease this problem by powering an open entertainment industry that provides fans with greater access to experiences, while enabling teams, venues, and shows to have seamless access to their audiences.
SeatGeek launched with a laser-sharp focus on creating a customer-oriented ticketing marketplace for sports and live events. Its commitment to optimizing fan experience has helped distinguish the company from rivals, such as Ticketmaster and Live Nation, with its expanding suite of simple features that have made it the highest-rated and most trusted ticketer.
SeatGeek has secured integration partnerships with Facebook, Spotify and Snapchat, and has an impressive client list that includes the Dallas Cowboys, Manchester City FC, and the Brooklyn Nets. It continues to onboard enterprise clients, expand its international presence and release new products such as "Next Fan Up", positioning it well for future success.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Aug 2022
$238m
SERIES E
Apr 2017
$77.5m
SERIES D
Total funding: $418.6m
Company benefits
- Benefits: We provide access to high-quality health insurance coverage, ample paid time off, and a matching 401k program.
- Parental leave: Congrats on welcoming a bundle of joy into your life! We offer 16 weeks of leave in a 12-month period.
- Subscriptions: Health and wellness are incredibly important so we cover employee subscriptions to services like One Medical, Ginger.io and Headspace.
- Team events: Regular virtual team hangs & happy hours are essential, especially while we’re all working remotely. We also put our typical day-to-day work aside for company-wide hackathons 3-4 times per year.
- Ticket perk: SeatGeek employees receive a monthly ticket-purchase stipend for live events!
- Flexible work environment: Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely. A WFH stipend to support your home office setup.
Company HQ
Flatiron District, New York, NY
Leadership
Jack Groetzinger
(Co-Founder & CEO)Jack is also a Founding Partner at Founder Creative. Previously, he founded Scribnia and worked as an Associate Consultant at Bain & Company.
Russell D'Souza
(Co-Founder)Previously, Russell co-founded Scribnia and worked as an Analyst at Monitor Group.
Eric Waller
(Co-Founder & CTO)Eric previously co-founded Niqos where he worked as a Web Developer for 3 years. He also served as a Web Developer at Tickerhound and as a User Experience Engineer at Amie Street.
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