Sales Operations Analyst, Kargo

• 2-4+ years in sales operations, preferably in digital media or programmatic advertising
• Proficiency in CRM software, especially Salesforce
• Strong analytical skills and proficiency in BI / data analysis tools (Looker)
• Excellent communication, organizational, and time-management skills
• Experience with Excel / Google Sheets
• You’ll succeed in this role if: you are a builder that thrives in fast-paced environments; you enjoy working across teams to execute on solutions; you enjoy finding balance between short-term needs and long-term investments; you’re collaborative, process-driven, and decisive

• As a Sales Operations Analyst, you'll be instrumental in supporting our dynamic sales team
• As a member of the BizOps team, your role will be integral in areas such as: revenue forecasting, goal setting, productivity, and GTM strategy
• Deliver regular business analysis to the sales team, including RFP volume and close rate trends, historical account spend, and AE performance metrics, to support data-driven decision-making
• Create and deliver regular reports to senior management on sales performance, including revenue, pipeline, and other relevant metrics
• Contribute to the development of Incentive plans and objectives. Manage monthly commission calculations and communicate commission goals and achievements
• Analyze and improve sales processes to enhance efficiency and effectiveness. This may involve automating certain tasks and streamlining workflows
• Take ownership of Salesforce hygiene and continuously look for ways to optimize and improve the Salesforce system and its UI/UX including the ownership of page layouts, record types, validation rules, flows and fields
• Understand the GTM tech stack and ensure best practices are implemented across all tools (Salesforce, Hubspot, Rattle, etc)
• Support the GTM planning process and pivotal initiatives through capacity planning, efficiency, review, market segmentation, quota/incentive design, and more
• Partner with our Analytics and Business Intelligence teams to manage available data sources, and produce clear, digestible reporting with actionable business insights
• Collaborate with various internal departments to ensure cohesive operation and alignment with company objectives

The way in which advertisers reach out to their audiences has changed dramatically over the last decade, primarily due to the invention of the smartphone. Whilst mobile ads have existed since the beginning of smartphones, most rely on technology that was built for desktops, resulting in bad advertising and missed opportunities.