Staff Product Operations Manager, Stack Overflow
Public Q&A platform for developers
Be an early applicant
Public Q&A platform for developers
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To empower the world to develop technology through collective knowledge.
Role
Who you are
- 8+ years in Product Operations, and specifically in a senior-level product operation or closely related role, in a high-growth software environment
- Demonstrated experience owning and improving end-to-end product development processes — research through release
- Deep familiarity with Jira and modern product development workflows
- Strong systems thinker who builds operating models that scale without adding unnecessary overhead
- Influencer who drives change without direct authority
- Data literate — you know what's missing, make sure it gets measured, and help others act on it
- Ideally, but not required, possesses formal accreditations in this area or in a related field
Desirable
- You've led a real process transformation — not just documented one
- You know when to add structure and when to remove it
- You've worked in close partnership with strong Product leaders and made their teams faster without diminishing their ownership
- And critically — you understand how AI is changing product development workflows and are actively thinking about what that means for how product organizations operate
What the job involves
- As Director of Product Operations, you will drive, own, and be accountable for the end-to-end operational engine that connects research, design, engineering, pricing, and go-to-market into a high-velocity product development process
- Success in this role impacts our financial outcomes
- The role is regarded as the principal product operations advisor to the broader leadership team
- You'll report directly to the CPTO and work most closely with our VP of Product and Sr. Director of Design and Research
- The product development lifecycle — partnering with Product, Design, and Engineering leadership to drive strategy and ensure clear ownership, handoffs, and quality standards at each stage from research and discovery through pricing and release. You identify where the process breaks down and drive improvements — without owning the decisions themselves
- Planning visibility and reliability — Jira governance, roadmap alignment, sprint cadences, and the operating rhythms that keep product direction and team execution in sync. You make plans visible and trustworthy; teams own the plans
- Metrics and dashboards — ensuring the org has clear, actionable visibility into what matters: deployment frequency, product outcomes, adoption, and cost. You ensure the right data exists and gets used
- Cross-functional alignment — coordinating across Product, Design, Engineering, and Product Marketing so dependencies are managed, decisions get made at the right level, and nothing falls through the cracks
Our take
Stack Overflow is one of the 50 most popular websites worldwide: a Q&A style forum for developers, gamified with upvotes, downvotes, and badges, with over 14 million registered users and upwards of 21 million questions. It's grown to become a go-to resource in the community.
The site has proven a good springboard into providing other knowledge sharing services too - most notable among which is the company’s teams platform. This, along with advertising and jobs listings make for a strong revenue model that saw the company valued at well over $1B when it was acquired back in 2021.
This pricey acquisition means Stack Overflow has a secure buffer it can use to expand. This is taking the form of partnerships with Google Cloud to boost GenAI capabilities, growing its global product audience so it can boost revenue - as things stand, its team's platform is used mainly in the US. If Stack Overflow can get a foothold in developing countries like India and Brazil, it could continue its strong history of impressive growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2020
$85m
SERIES E
Sep 2015
$40m
SERIES D
Total funding: $209.1m
Company benefits
- Focus on well-being: We provide full health coverage for you and your family. That means that Stack Overflow pays 100% of your premiums. Additionally, we provide supplemental benefits such as telemedicine options
- Out of state care: We will reimburse up to $5,000 annually for the participant undergoing treatment or a procedure considered unlawful within their home state, plus a companion
- Work where you want: We have a remote-friendly culture. Before the pandemic we were 40% remote. Today, we’re over 80% permanently remote and won’t require employees to return to an office if they don’t want to. We believe people do their best work when they love where they work
- Work how you want: While we’re fully remote, we’re supporting all employees with home office reimbursements and internet stipends. We also encourage employees to set their working hours on their calendar and in Slack to encourage flexibility
- Take care of loved ones: We offer paid parental leave, a meal stipend, and the primary caregiver has the option to come back to work part time for up to one year. We also have a special caregiver policy due to the pandemic
- Keep learning & growing: Access to a personal and professional coach on a 1:1 basis to help develop your career. Additionally, all employees have annual tuition reimbursement, professional development budget for continuing education, conferences, and memberships, in order to advance their skills and knowledge
- Stay fit & have fun: We provide employees monthly fitness reimbursements as well as host regular yoga and meditation classes during the work day. That’s in addition to regular virtual cooking classes, “bev bashes” (what we call happy hours), and more
- Stack Gives Back: We care deeply for our employees and provide paid time off to encourage their voluntary involvement in and support of programs that positively impact the quality of life within the communities in which we live
Company HQ
Financial District, New York, NY
Leadership
Previously a VP at Barclay's Investment Bank. They then worked their way through various senior-level positions at Rackspace Technology, ultimately serving as SVP & GM of Cloud and Infrastructure Services.
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