Principal Software Engineer, Pantheon
Internal Platform
$187.2-234k
+ Equity
More information about location
Website operations platform
Be an early applicant
Website operations platform
201-500 employees
Be an early applicant
$187.2-234k
+ Equity
More information about location
201-500 employees
Company mission
To make the web a first-class platform that delivers results, one that empowers marketing and development teams to take control of their websites.
Role
Who you are
- We’re looking for someone who has built internal developer platforms or developer experience programs at scale — at a software company, developer tools company, or platform engineering team — and who brings AI-native instincts to the work
- 10+ years of software development experience, with significant tenure building platform engineering, developer experience, or developer productivity products
- 5+ years of experience designing and operating large-scale distributed systems and developer tooling
- Demonstrated ability to drive measurable improvements in developer productivity and satisfaction across a large engineering organization
- Experience with container orchestration (Kubernetes), CI/CD platforms (GitHub Actions, CircleCI, or similar), and infrastructure-as-code practices
- Proficiency in Go, Python, TypeScript, or equivalent modern languages
- Demonstrated executive presence, with a track record of translating complex technical and data concepts into clear narratives for senior engineering leadership
- Deep expertise in internal developer platform (IDP) design and implementation — including self-service infrastructure, service catalogs, golden path templates, and developer portals
- Experience building and operating CI/CD pipelines and software delivery infrastructure at scale — including build systems, test automation, deployment tooling, and release processes
- Strong understanding of developer productivity measurement — including DORA metrics, SPACE framework, flow metrics, and the ability to instrument, analyze, and act on engineering effectiveness data
- Hands-on experience with AI developer tooling (GitHub Copilot, Cursor, Claude Code, or similar) — including evaluating adoption, measuring impact on developer workflows, and governing responsible use at scale
- Proficiency with observability, platform telemetry, and developer experience analytics — integrating signals from Git, CI/CD, incident management, and AI tooling into coherent productivity insights
- Grounding in SRE and production engineering fundamentals — including SLOs, error budgets, toil reduction, and incident response — and an understanding of how reliability principles inform the design of resilient, operationally sound developer platforms
- AI-native engineering practices — including fluency with AI coding assistants and a track record of integrating AI tools into engineering workflows, automation, and architectural decision-making
- Familiarity with agentic and LLM-powered developer tools — including AI code review, PR assistants, automated testing, and developer-facing AI interfaces
What the job involves
- Pantheon is seeking a Principal Engineer to join our Internal Platform team — the group responsible for the tools, platforms, and practices that make Pantheon’s own engineers more effective
- You’ll shape how engineers across the company write, test, deploy, and operate software: from CI/CD pipelines and internal developer portals to AI-assisted workflows, developer productivity metrics, and self-service tooling
- At Pantheon, AI isn’t a feature we’re adding — it’s how we work
- You’ll bring the same rigor to our internal engineering systems that we bring to the platform we sell, and you’ll be a force multiplier across every engineering team
- Define and drive the technical roadmap for Pantheon’s internal developer platform, including self-service tooling, CI/CD infrastructure, and developer enablement programs that reduce friction across the engineering organization
- Architect, build, and evolve core developer experience systems — including internal developer portals, standardized service templates, observability tooling, and AI-assisted development workflows
- Define and own Pantheon’s developer productivity metrics strategy — selecting and evolving frameworks (DORA, SPACE) to measure engineering effectiveness, and translating insights into clear recommendations for engineering leadership
- Partner with engineering teams to identify high-friction areas in the software delivery lifecycle and design iterative, high-impact solutions that measurably improve developer flow and satisfaction
- Lead adoption of AI-powered developer tooling across the engineering organization — evaluating tools, establishing standards, measuring impact, and driving cultural change toward AI-first workflows
- Provide technical leadership across the engineering organization — setting direction, reviewing designs, and raising the bar for quality, reliability, and developer experience
- Mentor and coach engineers at all levels, providing technical guidance and growing engineering talent across the broader organization
- Contribute to an engineering-wide culture of collaboration, continuous improvement, and developer empathy
Our take
In today's digital landscape, website hosting is a critical component for businesses, and the demand for fast, reliable, and scalable hosting platforms is higher than ever. The competition is fierce, with major players like GoDaddy, Ionos, AWS, and WP Engine dominating the space.
One standout in this crowded market is Pantheon, a leading WebOps platform designed to deliver high-performance hosting for content-driven websites. Pantheon's unique value lies in its ability to provide seamless collaboration between developers and marketers while ensuring fast, reliable website performance. It's a platform that goes beyond traditional hosting by offering powerful tools for managing websites and scaling them as needed - making it a go-to choice for many organisations.
Pantheon has continuously innovated to stay ahead of the competition, with significant investments driving its growth. Initially focused on hosting solutions for WordPress and Drupal websites, it now offers content management as a service. This expansion was bolstered by significant funding, fueling further product development and the introduction of new features like personalisation and analytics. These efforts have reinforced Pantheon's position as a leader in the WebOps and hosting space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2021
$100m
SERIES E
Mar 2019
$40m
SERIES D
Total funding: $196.8m
Company benefits
- Health & Wellness: Taking care of you and your family is important to us. Our healthcare benefits program delivers choice and value so you can prioritize your health
- Remote & In-Office: We believe in a flexible employee experience, our San Francisco office is a center for collaboration and connection, but it's not the only place this happens
- Flexible Time-Off: We encourage work/life balance. Take time off when you need it, and return ready to make magic on the internet when you're ready and refreshed
- Monthly Book & Gym Allowance: One of the many ways we enable our team to take control of their development and wellness is to take advantage of our books and gym membership allowance
- Promoting Inclusivity: We strive to have a culture where Pantheors across the globe feel a high sense of belonging and engagement. We have several programs in place to help cultivate inclusion at Pantheon, including educational events, open forums, and training opportunities
- Giving Back: We believe in cultivating passion and giving back to the community we live and work in. Pantheon offers a Donation Matching program of $500 per employee and holds multiple team volunteer opportunities throughout the year
- Employee Resource Groups: Our Pantheon Resource Groups (PRGs) allow employees to connect, support each other, and spread awareness
- Professional Development: We support employee learning and development through company led-training, leadership forums, and full access to LinkedIn Learning's catalogue of courses
Company HQ
Chinatown, San Francisco, CA
Leadership
Sameer Kazi
(CEO)Joined Pantheon in 2024 as CEO. They have also served as the Managing Director of Operating Capital since 2015. Previously they were the President of ActiveCampaign and CEO of Cheetah Digital.
Josh Koenig
(Co-Founder & SVP of Marketing)They were part of the team that drove the first high-profile public Drupal use-case with the Howard and Dean campaign in 2003. They then went on to found the Drupal Dojo, an online learning community for developers, and to co-found the premiere Drupal agency in San Francisco, Chapter Three.
David Strauss
(Co-Founder & Advisor)After co-founding Four Kitchens, a successful Web Development shop, they found themselves gravitating away from the customer client work and towards infrastructure solutions. Large clients like NBCUniversal, The Economics, and Wikimedia had already benefited from their scalability and database optimization work.
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