Senior Sales Operations, dLocal
EMEA
Emerging markets payments platform
Open for applications
Emerging markets payments platform
1001+ employees
Open for applications
1001+ employees
Company mission
To enable global merchants to connect seamlessly with billions of emerging market users.
Role
Who you are
- Experience in Sales, Account Management, or Operations
- Experience in Payments, Fintech, Financial Institutions, or similar industries is a plus
- Strong analytical skills and an empathic approach to solving different business problems. Has experience working with data and a strong capacity for teamwork
- Motivated mindset to put hands-on complex business situations and have the ability to look for alternatives when the answer is a NO. Proactive, results-oriented and action-oriented
- Excellent organizational skills, with a focus on detail and the ability to manage multiple projects. Ability to adapt and thrive in a rapidly changing work environment and embrace the evolution of the ecosystem
- Team player – can effectively lead a team/project or participate as an effective team member as well as work cross-functionally with other organizations
- Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders
- Fluency in English is a must. Spanish is preferred
- Technical knowledge will be considered a plus
- Curious profile and positive attitude. Self-starter, autonomous
- Meticulous attention to detail is necessary to ensure high-quality deliverables
What the job involves
- As our Senior Sales Operations you will play a crucial role in enhancing sales efforts by ensuring that the commercial teams are well-equipped with the necessary knowledge, tools and assistance to effectively engage with customers and close deals. Interaction with all areas of the organization is key
- Be the go-to person for the commercial team to understand (potential) client requirements and support deal structure from an operational perspective, evaluating feasibility and designing the necessary operational flows
- Determine go-to-market interest
- Collaborate with Product, IT, Operations, Legal, Compliance and Country Teams to promote expansion to new markets, assisting with demonstrations and presentations
- Define, standardize and provide tools, information and content for the sales team, including pricing tools and calculators
- Identify and implement improvements to enhance and optimize the sales process, including designing alternative operational workflows
- Identify new client needs/ commercial opportunities, prioritize and manage them with different areas of the company (Product, Technology, Operations, etc…) to implement tactical experience improvements or strategic long term solutions including new products and features
Application process
- Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Our take
It is clearly evident that there is a massive payments gap between developed countries and emerging economies, with consumers in many countries having little or no access to modern payment options. dLocal was established in Uruguay to address this gap, which it aims to close not only for its neighbouring countries but across the globe.
Through its unique "One dLocal" concept (one direct API, one platform, and one contract), global companies can accept payments, send pay-outs and settle funds globally without separately managing pay-in and pay-out processors. The company also supplies a defense suite and local issuing for virtual and physical pre-paid cards in Latin America, as well as tools for building payments infrastructure for platforms and marketplaces.
Since founding, the company has expanded across Uruguay, the USA, Israel, Brazil and Europe. The company has seen significant growth while remaining confident and committed to its original mission. A notable achievement is dLocal becoming a certified Payment Initiation Service Provider in Brazil, which means it can eliminate unnecessary steps for users in the region.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2021
$150m
LATE VC
Sep 2020
$200m
SERIES A
Total funding: $357m
Company HQ
Tres Cruces, Montevideo, Montevideo Department
Leadership
Sergio Fogel
(Co-Founder & CSO)Co-founded multiple companies, such as AstroPay, and is an Official Member of the Forbes Finance Council.
Pedro Arnt
(CEO)Member of the Board of Directors at Allegro who advises at several firms. Previously EVP and CFO at MercadoLibre.com.
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