Principal Technical Product Manager, Toast
Application Infrastructure
$146-234k
+ Bonus/commissions if eligible + Equity
Point of sale and management system for restaurants
Be an early applicant
Point of sale and management system for restaurants
1001+ employees
Be an early applicant
$146-234k
+ Bonus/commissions if eligible + Equity
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- We seek a highly-skilled Technical Product Manager to join our growing team
- 3+ years of experience in technical product management, preferably in a SaaS company plus 5+ years of experience in a technical role
- Strong engineering background: understanding of APIs, layer 7 networking, event-driven architecture, and other integration technologies
- Hands-on experience with Service mesh and data plane platforms, such as Envoy
- Hands-on experience with Event-messaging and communication platforms, such as Pulsar, and SMS and email providers, such as Twilio and Sendgrid
- Excellent communication, interpersonal, and presentation skills
- Ability to work effectively with cross-functional teams and stakeholders
- Experience with open-source technologies and communities
- Experience with cloud-native architectures and technologies
Desirable
- Bachelor's degree in Computer Science, Engineering, or a related field
- AWS certifications are a plus
What the job involves
- In this role, you will champion and own our application integration strategy, ensuring seamless connectivity between our products and services and a wide range of third-party applications
- You will work closely with engineers, architects, and stakeholders to define and deliver a scalable, resilient service platform to meet the demands of a growing company
- Product Strategy: Develop and execute the product strategy for our Application infrastructure and services, aligned with the overall company vision and customer needs
- Requirements Gathering: Collaborate with internal and external stakeholders to gather and prioritize product requirements, ensuring alignment with market trends and customer feedback
- Roadmap Development: Create and maintain a product roadmap that outlines the short-term and long-term strategy for application infrastructure and services such as SMS, email and event-driven messaging platforms, the service mesh and other 3rd party and open source technologies that developers need to run their services
- Product Delivery: Oversee the end-to-end product development lifecycle, from concept to launch, ensuring timely and successful delivery
- Customer Engagement: Build and maintain strong relationships with internal customers and external partners
- Cross-functional Collaboration: Work closely with our security, compliance, and R&D teams to ensure the success of the platform
- Monitor and analyze the success of delivered products, identifying areas for improvement and growth
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company values
- We're one team - There’s no “I” in Toast. The only way we’ll succeed is by solving problems together and sharing lessons along the way. As individuals we own our actions, support and respect each other, and embrace our differences.
- We embrace a hospitality mindset - Empathy is our default. We strive to make everyone – from employees and customers to partners and beyond – feel like they belong. We’re fiercely passionate about our community, and are devoted to their success.
- We're driven by purpose - We deliver results with integrity. Challenging work is rewarding work, and accomplishing our goals requires a mix of grit, resilience, and humor.
- We're always hungry - No problem is too big to solve if we stay hungry for innovation. The bigger the idea, the better.
- We lead with humility - Great ideas come from anywhere or anyone, regardless of tenure, title, or background. We believe your opinion matters, and that open and honest feedback is a gift. Act on it.
Company HQ
Fenway–Kenmore, Boston, MA
Articles
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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