Senior Experience Designer, Autodesk

• 5+ years of related professional experience in UX design
• Experience designing for AI powered systems and technologies
• Demonstrated experience wireframing, prototyping, high and low fidelity mock-ups, designing workflows and interactions using a range of tools and formats at multiple levels of fidelity
• Up-to-date expertise in human-centered design best practices
• Experience working collaboratively with global development teams and product managers to deliver usable and desired value to customers
• Excellent ability to distill complex ideas, and large amounts of data and viewpoints, to their essence
• Experience presenting designs to multiple audiences, including software development, product managers, quality assurance, learning content development, marketing, and sales
• Demonstrated experience in research such as contextual interviews, ethnography, user testing

Desirable

• Designers at Autodesk can think across the system, champion design ideas, collaborate with partners, advocate for the customer, and deliver impactful data-driven designs. Our designers use creative solutions to deliver high-quality experiences our customers will love
• You will report to the AI & Content Solutions Experience Design Manager, working on our AI-powered Customer Success solutions for a team of talented experience and conversational designers
• The goal of the team is to connect our front to back customer success experiences. As a designer on this team, you’ll design and influence our AI-powered experiences such as Autodesk Assistant
• Design workflows, interactions, and interfaces with varying levels of fidelity to communicate with peers and partners
• Use customer insights derived from analytics and customer interactions to help inform business and design decisions
• Help to plan and facilitate stakeholder interviews, customer interviews, and co-creation workshops
• Lead the development of personas, user journeys, user flows, wireframes, and prototypes
• Take an exploratory approach, considering the full range of opportunities across content, interaction, and third-party technologies
• Cross-Functional Collaboration: Work closely and effectively with product management, engineering, UX research, machine learning, and customer support teams to ensure successful product development and launch

• When applying, you must include both a resume and portfolio with password or access