Senior Engineering Manager, SpotHero

• We are looking for someone that is both a passionate Engineer and an empathetic Manager that works well with people
• We are looking for someone who is curious, loves technology, understands and looks for ways to manage processes, and is able to support the building of Products that our Customers love
• Bachelor’s degree with 7+ years of experience as an engineer building and shipping software using Python, Java, Kotlin, JavaScript, Golang, TypeScript, or React on multiple projects on complex distributed polyglot systems
• Proven ability to understand and vocalize opinions about architecture
• Familiar with Object Oriented Design, Domain Driven Design, Event Driven services
• 5+ years of management experience leading a squad of four or more engineers working on a distributed system in Golang, Java or Python (or some combination of the three)
• Demonstrable experience mentoring and coaching reports to their desired career goals
• Demonstrable experience with small squads that move fast - all members are expected to be able to achieve maximum results with minimal direction

Desirable

• SpotHero is looking for a Senior Engineering Manager with a focus in enabling our engineers and building great Products
• You will lead and inspire an Engineering squad(s) composed of backend engineers and QA and expect to build products that support our scaling challenges
• You will be a strong partner to the Product Team and you will help the squad build products, not just code
• You will own all technology solutions and ensure high-quality code, strong observation is produced whilst ensuring adherence to software engineering best practices, ensure squad scales efficiently and effectively executes against the product roadmap
• You will know the DORA metrics for your squads and you will be able to measure the performance of the Squad, remove blockers and improve the SDLC
• An important aspect to this role is providing technical and professional growth for each person and you possess the ability to be conversant in the squad's code-bases and is able to help out in a pinch (fix bugs, help out during an outage, and be in the on-call rotation)
• Own the people, process, and technology of one or two squads
• Builds and maintains Psychological Safety within the team and beyond
• Responsible for building and growing a top-performing squad, including the hiring/firing, training, and performance management of the members on the squad
• Mentor and grow the capabilities of the squad(s)
• Drive results by establishing motivational goals and providing constructive feedback to squad members
• Assist the squad in navigating relationships with Stakeholders e.g. Product, Operations, Supply, etc
• Develop training plans for the continuous development of the squad’s engineering skills and product knowledge
• Ensuring squad members grow in technical areas that are of interest to them and/or are less experienced in
• Actively think about how to evolve the squad capabilities beyond the individuals
• Put in place development best practices to ensure the squad produces high-quality, well-written, and tested code. That cover the testing pyramid
• Measure metrics like velocity and lead time to determine ways to shorten the SDLC by uncovering the squads’ blockers and helping to remove them
• Lead reviews of architecture design and can explain to non-engineers
• Know and document the strengths and weaknesses of the Products and their technical stack
• Manage the technical debt backlog and create a healthy balance between features and the reduction of technical debt
• Understand, own, and maintain all technology solutions for this squad. This includes partnering with Product on technical discovery calls with new integration partners, it also includes managing the rotating on-call incident escalation and response processes for the squad
• Secure and safeguard data to preserve its integrity, reliability, and availability and ensure appropriate access levels are maintained
• Provides observability into the Squad’s work. Both terms of technology, SDLC, and squad members
• Understand and manage the financial costs of the products and solutions the squad builds
• Understand the performance of the tech stacks you are responsible for
• Have a strong Quality Plan (how do we test, how do we write better code, what are our critical paths, Observation strategy, runbooks, etc...) for the squad
• Collaborate on roadmaps with Product Managers, other Engineering Managers, and Technical Leads (this is a responsibility not a role) to ensure the Squad has clear direction and priorities and is meeting product requirements
• Be conversant in the squad(s)’s code-bases with the ability to help out in a pinch (perform technical discovery, assist in high-level estimation, fix bugs, help out during an outage, and be in the on-call rotation)
• You will use the DORA/SPACES metrics to help understand your Squads' work
• You have experience in improving the SDLC
• Continue your growth in the usage of technology and working with members on your team and beyond
• Support the improvement of SDLC, Career Packages, Domain Driven Design, Onboarding, Quality Plans, and other non-squad related projects across Engineering
• Be an industry thought leader, participating in public speaking events and meetups to showcase SpotHero as a leader in technology
• Technology we use:
• Our Back End Stack is: Monolith using Django/Python. Many of the services managed in this squad are written in Kotlin. We also use Docker, deploy our apps via Kubernetes. We use Kafka for asynchronous communication. For service-to-service communication we lean on REST, we also support integration partners who rely on SOAP and even have a handful of ATOM feeds
• Our Data Stack is: We leverage Redshift as our data warehouse and S3 as our data lake. The data lake is queried using Presto. We use Airflow and Spark for ETL, as well as do some stream processing (Kafka Streams and Spark at the moment). Our Model pipeline uses scikit-learn, pandas. Our analysts utilize Looker as our Business Intelligence tool
• Our Dev Tools Stack is: AWS+Kubernetes for hosting. Terraform + Helm Charts for IaaS/Deployment. ConcourseCI for CI/CD. Prometheus/Alertmanager/VictorOps for team alerting. We’re starting to integrate Honeycomb across all of our products to introduce SLOs and SLIs