People & Culture Manager, Convene
$90-100k
+ This role is also eligible for Convene's annual incentive performance bonus plan
3-4 days a week in office
Hospitality-driven meeting, event, and flexible office spaces
Job no longer available
Hospitality-driven meeting, event, and flexible office spaces
501-1000 employees
Job no longer available
$90-100k
+ This role is also eligible for Convene's annual incentive performance bonus plan
3-4 days a week in office
501-1000 employees
Company mission
To elevate the way people meet, work and live by reimagining what “a workday” means for today's most innovative organizations.
Role
Who you are
- Alignment with CHG’s core values: Genuine, Relentless, Integrity, and Teamwork (GRIT)
- 2+ years as a hands-on people generalist, allowing you to partner with cross-functional teams to support and uplift the employee experience and culture
- Demonstrated quantitative success as an HR Business Partner in a high-growth environment
- Raw talent in both IQ and EQ, with an emphasis on active listening and learning to make impactful and thoughtful decisions
- A coaching approach to leadership and communication that promotes a positive and inclusive workplace culture
- Exceptional communication (written and verbal) and interpersonal skills
- A progressive, innovative, and open-minded attitude with the ability to work quickly and flexibly
- Understanding of legal and compliance issues prevalent in the modern employment climate
- Familiarity with HRIS Management (preferably ADP Workforce Now) and experience supporting multiple locations
What the job involves
- You are a culture-builder who understands that an award-winning client experience is powered by an inspired and highly-engaged internal team. As our People & Culture Manager, you’ll be the heartbeat of our New York City market.
- You are a proactive partner who balances the art of employee relations with the science of operational excellence, ensuring our teams are empowered to deliver Convene’s hospitality-driven service
- Partnering closely with the Director of P&C, you will be the primary point person and dedicated champion for our on-site Operations teams. You’ll go beyond the tactical to identify the people-trends that shape our strategy: from culture-building and engagement to data-driven retention.
- Whether you are navigating complex employee relations, fielding benefits inquiries, or leveraging our tech stack (Lattice, ADP Workforce Now, and Greenhouse) to optimize the employee journey, you will deliver data-driven solutions that fuel our growth.
- By serving as a trusted advisor, you will bolster employee and manager satisfaction with People & Culture, ensuring our internal operations remain as sophisticated and frictionless as the meetings we host
- Develop, implement, and interpret HR policies and procedures to ensure consistency and compliance with all federal, state, and local employment laws
- Support and manage all aspects of employee relations across multiple sites, including investigations, conflict resolution, and disciplinary actions
- Provide expert guidance and coaching to managers on employee relations issues, performance management, and difficult conversations. Conduct thorough and impartial investigations into employee complaints, harassment allegations, and other workplace issues, documenting findings and recommending appropriate resolutions
- Proactively identify and address potential employee relations risks to maintain a positive and productive work environment
- Maintain and update employee handbook and ensure legal compliance
- Champion and evolve our company culture, fostering an environment of respect, inclusivity, and high performance across all locations
- Develop and implement strategies to enhance employee engagement, satisfaction, and retention
- Act as a trusted advisor and advocate for employees, promoting open communication and feedback channels
- Identify training and development needs, and collaborate with operations and the L&D team to create and deliver programs that enhance employee skills, leadership capabilities, and career growth
- Partner with the Talent Acquisition team in developing and executing strategies to attract and retain top talent for all levels of the organization
- Have a proficient understanding of all employee benefits programs, ensuring effective communication and employee adoption of offerings
Our take
Convene designs and operates premium meeting, event, and flexible workspace venues inside Class A office buildings. Founded with the aim of improving how people meet and work, its venues can host a wide range of events while also offering flexible WorkSuites and shared workspaces.
Like many businesses focused on in-person gatherings, Convene was significantly impacted by the pandemic in 2020, when demand for physical events declines sharply. In response, the company expanded is capabilities to support virtual and hybrid events, allowing conferences to reach both in-person an remote audiences. These formats allow participants to join sessions online, interact with speakers and hosts, and connect with other attendees through digital networking tools.
Convene has since continued evolving its platform and physical venues to support a more flexible events market. The company also strengthened its international presence through the 2023 acquisition of etc.venues, expanding into the UK and growing its portfolio to dozens of locations across the US and UK. With this broader footprint and a mix of in-person, hybrid, and flexible workspace offerings, Convene is aiming to scale is hospitality-driven model even more and grow annual revenues to $100M.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2018
$152m
SERIES D
May 2017
$68m
SERIES C
Total funding: $265.5m
Company benefits
- Financial & professional: We offer our employees a 401K with employer match, financial wellness education, life insurance, and transit incentives. We also prioritize professional advancement, offering a robust catalog of online learning opportunities and workshops focused on leadership development, professional growth, and skills-based training.
- Wellbeing: Employees have access to generous paid time off, including paid holiday breaks and birthday PTO to promote work-life balance and wellness. We also offer an Employee Assistance Program, Parental Leave, and a variety of perks and discounts to support your everyday life.
- Hybrid work: We prioritize a balance of in-person collaboration and flexible remote productivity with our hybrid work policy. This allows our global teams to thrive and have opportunities to work together in our Convene cities, as roles allow.
- Diversity & inclusion: At Convene, we are committed to becoming 1% better every day, which includes a strong and ongoing focus on diversity, equity, and inclusion (DE&I). We strive to create an environment where everyone feels valued and empowered to be their true selves. This commitment is reflected in our organizational practices and our approach to work. With the support of our leadership team and Employee Resource Groups (ERGs), we collaborate and seek out input in order to foster a diverse and inclusive environment.
- Community engagement: Enabling those who want to give back or grow, we offer an annual application-based paid sabbatical program to those who want to invest in their communities.
- Health & wellness: Our employees have access to comprehensive insurance plans that cover medical, dental, and vision so they can stay healthy. Additional benefits and resources include FSA, Long-Term Disability, Short-Term Disability, fertility and family planning resources, and a virtual dedicated health advocate.
Company HQ
Midtown South, New York, NY
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