People & Culture Manager, Convene
$90-100k
+ This role is also eligible for Convene's annual incentive performance bonus plan
3-4 days a week in office
Digital and hybrid work experience solution
Be an early applicant
Digital and hybrid work experience solution
201-500 employees
Be an early applicant
$90-100k
+ This role is also eligible for Convene's annual incentive performance bonus plan
3-4 days a week in office
201-500 employees
Company mission
To elevate the way people meet, work and live by reimagining what “a workday” means for today's most innovative organizations.
Role
Who you are
- Alignment with CHG’s core values: Genuine, Relentless, Integrity, and Teamwork (GRIT)
- 2+ years as a hands-on people generalist, allowing you to partner with cross-functional teams to support and uplift the employee experience and culture
- Demonstrated quantitative success as an HR Business Partner in a high-growth environment
- Raw talent in both IQ and EQ, with an emphasis on active listening and learning to make impactful and thoughtful decisions
- A coaching approach to leadership and communication that promotes a positive and inclusive workplace culture
- Exceptional communication (written and verbal) and interpersonal skills
- A progressive, innovative, and open-minded attitude with the ability to work quickly and flexibly
- Understanding of legal and compliance issues prevalent in the modern employment climate
- Familiarity with HRIS Management (preferably ADP Workforce Now) and experience supporting multiple locations
What the job involves
- You are a culture-builder who understands that an award-winning client experience is powered by an inspired and highly-engaged internal team. As our People & Culture Manager, you’ll be the heartbeat of our New York City market.
- You are a proactive partner who balances the art of employee relations with the science of operational excellence, ensuring our teams are empowered to deliver Convene’s hospitality-driven service
- Partnering closely with the Director of P&C, you will be the primary point person and dedicated champion for our on-site Operations teams. You’ll go beyond the tactical to identify the people-trends that shape our strategy: from culture-building and engagement to data-driven retention.
- Whether you are navigating complex employee relations, fielding benefits inquiries, or leveraging our tech stack (Lattice, ADP Workforce Now, and Greenhouse) to optimize the employee journey, you will deliver data-driven solutions that fuel our growth.
- By serving as a trusted advisor, you will bolster employee and manager satisfaction with People & Culture, ensuring our internal operations remain as sophisticated and frictionless as the meetings we host
- Develop, implement, and interpret HR policies and procedures to ensure consistency and compliance with all federal, state, and local employment laws
- Support and manage all aspects of employee relations across multiple sites, including investigations, conflict resolution, and disciplinary actions
- Provide expert guidance and coaching to managers on employee relations issues, performance management, and difficult conversations. Conduct thorough and impartial investigations into employee complaints, harassment allegations, and other workplace issues, documenting findings and recommending appropriate resolutions
- Proactively identify and address potential employee relations risks to maintain a positive and productive work environment
- Maintain and update employee handbook and ensure legal compliance
- Champion and evolve our company culture, fostering an environment of respect, inclusivity, and high performance across all locations
- Develop and implement strategies to enhance employee engagement, satisfaction, and retention
- Act as a trusted advisor and advocate for employees, promoting open communication and feedback channels
- Identify training and development needs, and collaborate with operations and the L&D team to create and deliver programs that enhance employee skills, leadership capabilities, and career growth
- Partner with the Talent Acquisition team in developing and executing strategies to attract and retain top talent for all levels of the organization
- Have a proficient understanding of all employee benefits programs, ensuring effective communication and employee adoption of offerings
Our take
Convene provides co-working space and meeting locations inside office buildings. It was founded to change the way people meet and work, and also to revolutionise how office buildings offered hospitality services to tenants.
Convene's revenue decreased by over 60% in 2020, after the pandemic disrupted its in-person events. In response to this, the company has diversified into the video meetings market. It hosts virtual and hybrid events that more closely resemble the feeling of attending a live business conference. Users can attend the conferences online and interact with the speakers, the hosts, and other attendees in private video chats.
Convene has done well to navigate the macro challenges and reinvent itself, but there will be more challenges to come; Convene also operates in a market with big players, such as Zoom. However, in 2023, the company acquired etc.venues, widening Convene's net to the UK and establishing it as one of the largest premium and event venue companies in the US and UK with 38 locations across the two countries. The goal now is to generate a revenue of $100 million a year by 2025 and it hopes its virtual operations will form a larger percentage of this.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2018
$152m
SERIES D
May 2017
$68m
SERIES C
Total funding: $265.5m
Company benefits
- Convene employees have access to comprehensive insurance plans and benefits so they can stay healthy and have access to resources they need, so they can lead a full life at and outside of work
- Employees have access to generous paid time off, including paid holiday breaks and birthday PTO – promoting work life balance and wellness
- A robust calendar of programming dedicated to employee resource groups, along with an active mentorship program aimed to elevate diverse voices
- Enabling those that want to give back or grow, we offer an annual application-based paid sabbatical program to those that want to invest in their communities
- Immense catalog of online learning opportunities and weekly live sessions focused on leadership development and skills-based training
- We’re a remote-first company, and if the role allows, we support our employees as they work from wherever they feel most comfortable
- 401K with company matching
Company HQ
Midtown South, New York, NY
Leadership
Ryan Simonetti
(CEO & Co-Founder)Ryan worked at Lehman Brothers in Real Estate from 2005 to 2006 before spending 3 years at Gramercy Capital Corp. He left this role in September 2009 to co-found Convene the following month, serving as CEO since 2013.
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