Systems Administrator, Workrise

• Bachelor’s degree in IT or related technical field or equivalent experience
• 3+ Years working in an IT or Systems Administration
• Proven ability to solve problems with and administer GSuite, Azure/Office365, TCP/IP networks, SSO integrations using Okta, and a number of SaaS systems
• Familiar with GSuite administration as well as using GAM
• Experience with establishing infrastructure environments by designing system configurations; directing system installations; defining, documenting, and implementing system standards
• Demonstrated ability to maximize systems performance by monitoring performance; solved system problems and outages; scheduled upgrades; collaborated with the team on optimization
• Experience with Help Desk and Project Tracking Systems to assign, delegate, and/or resolve tasks and projects

Desirable

• The Systems Administrator is responsible for configuring and integrating various cloud-based enterprise systems
• This position works closely within the team and with internal stakeholders to drive efficiency, automation, security, and simplicity for the organization
• The Systems Administrator supports and improves corporate technology infrastructure
• Configure profiles, scripts, and policies for macOS/Windows, laptops, virtual workstations, applications, VoIP phones, printers, scanners, and conferencing A/V equipment
• Maintain and monitor automations and integrations to drive improvement and maximize uptime
• Adhere to, monitor, and implement ITGC policies and procedures
• Implement and maintain endpoint security
• Set up and maintain the network while configuring TCP/IP, VPN, DNS, DHCP etc
• Ensures security concepts, firewalls (hardware/software), antivirus and malware prevention/removal are implemented consistently across all systems
• Solve issues that may require additional research or interaction directly with vendors
• Document solutions for both common and uncommon issues to ensure easy repeatability
• Escalates complex issues as required