Senior Solutions Infrastructure Engineer, Istari
$135.2-220k
+ Company Stock Options
Digital twin technology
Job no longer available
Digital twin technology
21-100 employees
Job no longer available
$135.2-220k
+ Company Stock Options
21-100 employees
Company mission
To make digital engineering ecosystems a reality where all technologies are created digitally, free from real-world costs, schedules, and environmental impacts.
Role
Who you are
- Bachelor’s degree in Computer Science, Information Technology, or related field; relevant certifications (e.g., AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect) are a plus
- Minimum of 5 years of experience in infrastructure engineering
- A proven record with Kubernetes, preferably in a production environment
- Strong experience with cloud platforms (AWS, Azure, GCP). Familiarity with hybrid or on-prem environments is a plus
- Proficiency with infrastructure as code (IaC) and automation tools (Terraform, Ansible or similar)
- Solid understanding of networking, security, and virtualization in enterprise contexts
- Proven experience deploying and managing CI/CD pipelines and DevOps practices in customer-facing scenarios
- Excellent problem-solving and troubleshooting skills in high-pressure, customer-facing situations
- Strong communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
- Must be a U.S. citizen living within the United States
What the job involves
- We’re looking for a Senior Solutions Infrastructure Engineer to join our Customer Success team, supporting customer installs and ensuring our platform runs seamlessly in diverse environments
- This role bridges deep infrastructure expertise with a customer-first mindset, ensuring deployments are smooth, reliable, and scalable
- Work with customers to prepare their environments for and to conduct and troubleshoot Istari installs (as described here) - relevant tools and competencies include: VPCs, AWS S3, Azure Blob Storage, AWS RDS, PostgreSQL, Kubernetes, EKS
- Take ownership for the success of customer installs and deployments, ensuring our platform is successfully set up and configured in customer environments (cloud, on-prem, or hybrid)
- Automate installation and upgrade processes to reduce time-to-value and improve repeatability across customer deployments
- Monitor, troubleshoot, and resolve complex infrastructure and deployment issues in customer environments, providing clear and timely communication
- Implement robust security and compliance practices during installs to align with customer and industry requirements
- Partner with engineering teams to provide customer feedback on deployment pain points, influencing product improvements
- Develop and maintain documentation, playbooks, and training materials to enable smoother installs across the team and for customers
- Participate in incident response when issues impact customer environments, driving root cause analysis and long-term fixes
- Stay up to date on emerging cloud and infrastructure technologies that can improve our customer delivery
Our take
In the realm of digital engineering, industries like aerospace, defense, and manufacturing face significant challenges. Traditional methods lof designing, testing, and certifiying complex systems are often time-consuming, costly, and environmentally tacxing. These processes typically require physical prototypes and extensive real-world testing, leading to delays and increased resource consumption.
Istari is transforming this landscape by developing aplatform that enables the creation, testing, and certification of technologies entirely in the digital real. Its advanced digital twin technology allows for virtual simulations and modeling, reducing the need for physical prototypes. This approach not only accelerates development timelines but also minimized costs and environmental impact.
Its making major progress too, including the $19M contract with the US Air Force to help develop the world's first digitally certified aircraft. While the use of digital twins in military applications (especially with potential links to autonomous systems) can raise valid ethical concerns, Istari's focus is on safety, precision, and reducing the need for real-world testing that can be risky or wasteful. By improving how complex systems are designed and certifies, its aiming to make engineering across industries more efficient and sustainable.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Feb 2023
$13m
SEED
Total funding: $13m
Company benefits
- Medical insurance
- Dental and Vision coverage
- 401(k)
- Flexible paid time off
- All positions are eligible for remote work
- 11 paid holidays
- Generous technology stipend for optimizing your home office
Company HQ
East Cambridge, Cambridge, MA
Leadership
Will Roper
(CEO)Member of the Defense Innovation Board. Distinguished Professor of the Practice at the Georgia Institute of Technology. Advisor and Board Member at a number of companies.
Christopher Benson
(CTO)Senior Systems Engineer with the US Air Force. Previously founded ELLO, AFWERX, StartLabs, and Ring Theory.
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