Senior Manager of Product Marketing, Toast

• 10+ years of experience across product marketing, product management, strategy, consulting, finance, sales, or related roles, with increasing scope and ownership
• Financial Services, FinTech, Payment Processing or other ancillary industry experience
• Proven ability to lead complex, cross-functional initiatives and influence Director- and VP-level stakeholders without direct authority
• Strong track record of owning business outcomes, not just deliverables, within a growth-stage or scaled technology company
• Exceptional written and verbal communication skills, with the ability to distill complexity into clear, compelling narratives that drive alignment and action
• Highly data-driven, with strong analytical capabilities and comfort synthesizing insights across customer research, performance metrics, and market dynamics
• Demonstrated ability to anticipate customer needs and translate insights into durable product and go-to-market strategy
• Comfort operating in ambiguity, setting direction, and driving clarity and momentum across teams

Desirable

• The Toast Product Marketing team is responsible for shaping product strategy and accelerating growth by connecting Product, Sales, and Marketing around customer-led insights and differentiated value
• We play a critical role in influencing product direction, defining portfolio strategy, and ensuring consistent, compelling storytelling across the customer lifecycle
• As Senior Manager, Product Marketing, you will define and evolve the product marketing strategy for Toast Payment Processing and our FinTech products in partnership with Product and Marketing leadership
• You will operate as a senior, trusted partner to Product, Sales, Marketing, and Customer Success leaders, leading complex go-to-market efforts across a multi-product platform with multiple buyer personas and sales motions
• This role is currently a senior individual contributor position, expected to drive outsized impact through strategic ownership, cross-functional leadership, and strong executive communication
• You will set direction, influence prioritization, and deliver measurable business outcomes in a hyper-growth environment
• Define and evolve the product marketing strategy in close partnership with Product and Marketing leadership, aligning customer needs, product vision, and business priorities
• Lead end-to-end go-to-market strategy for major launches and portfolio initiatives, from early product shaping through launch execution and post-launch optimization
• Serve as a senior thought partner to Product leadership, influencing roadmap prioritization through deep customer, market, and competitive insights
• Develop and scale differentiated positioning and messaging frameworks that articulate value across customer segments, use cases, and buying audiences
• Own and drive performance against key business metrics, including bottom-of-funnel conversion, attach rate, and adoption, partnering cross-functionally to deliver results
• Translate qualitative and quantitative insights into clear strategic recommendations that inform marketing investment, sales motion, and product strategy
• Partner closely with Sales Enablement and Sales leadership to elevate seller effectiveness through messaging, playbooks, and value-based talk tracks
• Act as a senior leader within Product Marketing, mentoring peers, raising the bar on strategic rigor and craft, and scaling impact through influence rather than direct authority