Chief of Staff, ServiceTitan
$152.6-245k
Salary dependent on location. + Annual bonus and equity
All-in-one operating platform for trades
Be an early applicant
All-in-one operating platform for trades
1001+ employees
Be an early applicant
$152.6-245k
Salary dependent on location. + Annual bonus and equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 5+ years in management consulting, strategy & ops, or business partner-oriented FP&A, with meaningful time in an operating role where you owned outcomes, not just produced analysis
- A track record of doing the IC work yourself; you can point to specific deliverables you personally drove from zero, including the framing, the output, and the outcome
- Demonstrated ability to work directly with C-suite or VP-level counterparts without a principal running point
- Natural collaboration instincts; you get things done through relationships, not authority, and people find working with you easy
- A high personal quality bar and genuine ambition to grow beyond this role
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us
What the job involves
- As Chief of Staff to the CFO, you won't be a scheduler or a note-taker
- You'll be the person the CFO reaches for when something important has no owner yet — driving it from zero, doing the IC work yourself, and handing it off cleanly once it has a home
- The explicit gap this role fills: a generalist who can operate at high speed, get deep on new topics quickly, hold their own with senior leaders, and consistently exceed a high bar of excellence
- This is a launchpad. The expectation is that you grow into a bigger role, either within FinOps or as an operator elsewhere in the business. If you're smart, hungry, and looking for the kind of experience that changes your career trajectory, we want to talk
- Own zero-to-one and jump ball work — high-priority initiatives that don't yet have a logical internal owner. Drive them from framing through final recommendation or clean handoff. This means doing the IC work yourself: writing the memo, building the model, running the analysis
- Run the FinOps operating cadence — own the Finance Leadership Team meeting end-to-end (agenda, prep, accountability), design and run leadership onsites and All Hands, and manage goal tracking across the org, surfacing risks before they become problems
- Support the CFO's external customer relationships — both curated CFO community events and the one-on-one engagements that matter most to ServiceTitan's most strategic customers. Own the logistics, prep, and follow-up that makes those touchpoints consistently high-quality. Over time, develop your own relationships in that network
- Be the person the CFO defaults to when something important needs to move fast and has no obvious owner
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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