Social & Community Manager, Affirm
$124-190k
Salary dependent on location. + ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
More information about location
POS installment loans
Be an early applicant
POS installment loans
1001+ employees
Be an early applicant
$124-190k
Salary dependent on location. + ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
More information about location
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- 8–10 years of experience in social and community, with flexibility to consider exceptional candidates with 5+ years who demonstrate outsized cultural fluency and impact
- Someone who lives and breathes social: you know the trends, memes, creators, and communities shaping culture, and you can spot what matters before it peaks
- Proven track record of sparking conversation and building community — not just publishing content, but creating connection and participation
- Strong creative instincts and storytelling skills that feel natural across formats, from short-form video to emerging cultural expressions
- Experience collaborating with creators and cultural voices to amplify stories authentically
- Comfort moving fast in real time — with the judgment to know when to act and when not to
- Analytical mindset with experience using social listening and reporting tools (e.g., Sprout Social) to guide decisions and continually raise the bar
- Collaborative, curious, and energized by working across teams to make campaigns and moments social-first
What the job involves
- The Brand & Communications team builds trust and drives impact through creative campaigns and storytelling that bring Affirm’s mission to life. Social is one of the most important ways we show up in culture, engage our community, and make our brand resonate with the audiences that matter most
- We’re looking for a Social & Community Manager to join our Brand & Communications team. This isn’t about running channels for the sake of it — it’s about shaping how Affirm participates in culture every single day
- You’ll be the person who knows what’s trending before it trends, who can spot the conversation threads worth jumping into, and who brings the creative instincts to make Affirm feel human, relevant, and distinctive online. You’ll partner with senior leadership on strategy, but your superpower will be cultural fluency — knowing the vibes, the moments, and the formats that matter, and translating them into content and community that people actually want to engage with
- If you live and breathe social, spend as much time in comments as in feeds, and believe brands should feel like part of the conversation (not a step behind it), this role is for you
- Be our cultural radar: Spot trends, creators, and conversations — from TikTok to Reddit to whatever comes next — and know when/how Affirm should show up
- Participate in real time: Jump into cultural moments and dialogue with the right tone, speed, and creativity
- Build community: Foster dialogue and connection, turning participation into trust and loyalty
- Bring campaigns to life: Partner with teams including Communications, Brand, and Partner Marketing to ensure launches and narratives feel social-first, not bolted on
- Push creative boundaries: Experiment with new formats and ideas that stretch how Affirm shows up in culture
- Measure and refine: Use social listening and analytics to capture insights, optimize, and continually raise the bar
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Boasting over 21M consumers and 337,000+ merchants, the company offers flexible payback options, ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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