Senior Product Manager, Wayfair
Search & Recommendations
More information about location
3+ days a week in office
A global online homeware marketplace
Be an early applicant
A global online homeware marketplace
1001+ employees
Be an early applicant
More information about location
3+ days a week in office
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 6+ years of experience in product management, preferably with a focus on search, recommendations, and/or e-commerce capabilities
- Bachelor's degree in Computer Science, Computer Engineering, or equivalent of education and experience
- Proven experience working with machine learning models and ML science teams
- Proven experience managing backend platform development with software engineering teams
- Strong analytical and problem-solving skills, with the ability to translate complex technical concepts into clear and concise business requirements
- Excellent communication, presentation, and interpersonal skills
- Experience with A/B testing and other experimentation methodologies
- Experience working with agile development methodologies
What the job involves
- As the Senior Product Manager, Search & Recommendations at Wayfair, you will lead a team responsible for developing core platforms and machine learning models that power our product search and recommendations engine
- This critical role involves driving the strategy and execution for candidate generation and search relevance, impacting millions of customer shopping experiences daily
- You will work closely with engineers, machine learning scientists, and analysts to deliver innovative solutions, such as our Semantic Search model, that enhance the discoverability of our vast product catalog and improve the relevance and accuracy of search results
- Define product vision and strategy: Develop and champion a long-term product vision for candidate generation and search relevance, aligning it with overall company goals and customer needs
- Roadmap development and execution: Create and prioritize a product roadmap, balancing short-term wins with long-term strategic objectives. Manage the entire product lifecycle from ideation to launch and beyond
- Data analysis and interpretation: Leverage data and analytics to identify opportunities for improvement, track product performance, and measure the impact of product changes
- Collaboration and cross-functional leadership: Work closely with engineering, machine learning science, analytics, Storefront (frontend), and other teams to ensure seamless product development and execution. Influence and collaborate effectively with stakeholders across the organization
- Machine Learning model management: Work closely with data scientists to define requirements, evaluate performance, and manage the lifecycle of machine learning models that underpin the search experience
- Backend platform management: Oversee the development and maintenance of the backend platforms and services that support the on-site search experience, ensuring scalability, reliability, and performance
- Continuous learning: Continuously research and evaluate emerging technologies and trends in search and relevance to identify opportunities for innovation
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-14% employee growth in 12 months
Company
Company values
- Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
- Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
- Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
- Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
- Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
- Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
- Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
- Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
- Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.
Company HQ
Prudential / St. Botolph, Boston, MA
Articles
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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