Quality Assurance Engineer, Proton.ai
$40-60k
+ Stock Options
AI-powered CRM built for distributors
Open for applications
AI-powered CRM built for distributors
21-100 employees
Open for applications
$40-60k
+ Stock Options
21-100 employees
Company mission
To optimize distributors' sales operations.
Role
Who you are
- Natural curiosity: You have a bias towards learning something new through action rather than through questions
- Problem solving skills: You enjoy tackling difficult problems and are able to understand and take action on complex ideas quickly
- AI curiosity and experience: You’ve used AI tools (like AI-based test automation platforms, Copilot, or ChatGPT) in your QA or development workflow—or you’re actively exploring how AI can streamline and improve software testing
- Experience: You have worked successfully on a quality management team in a start-up environment
- Independence: You take ownership of your own work and thrive when given creative freedom. You like to experiment with new concepts, and don't mind making mistakes, so long as you learn from them. You are able to complete projects with little oversight
- Organization skills. Must be able to keep track of requests from multiple stakeholders and prioritize and communicate them
- Team spirit . Must be able to recognize when you are in over your head and need support from others and being quick to support others when they need the same
- Agility: Things move quickly when you're growing as quickly as we are. You can adapt to new and interesting challenges that you face every day, even when they're different from the ones you faced yesterday
- Ideally 2-4 years of quality assurance experience
- API testing and integration testing
- E2E testing
- Experience using AI tools for QA testing or workflow automation (e.g., for test case generation, visual regression, debugging, or code assistance)
- Prior start up experience is required
- Experience creating test plans
- Experience partnering with product teams to solution on behalf of customers
- Experience owning triage is a plus
- Experience in a customer facing role is a plus
What the job involves
- We’re looking for a Quality Assurance Engineer who will report to an Engineering Manager. The Quality Assurance Engineer will be responsible for reviewing everything before it gets into a customer’s hands
- In addition to acting as a quality checkpoint, the Quality Assurance Engineer will partner with leadership to develop and report on quality trends
- The Quality Assurance Engineer will also be responsible for the daily triage of inbound support cases, creating and maintaining test designs for all user stories, replacing manual tests with automation and integrating them into CI/CD
- The triage process will involve resolving some non-technical issues directly, while also ensuring that tickets get into the right hands and owning follow-up to ensure they are resolved
- For collaboration purposes, all hires based in Europe or India are expected to be available for meetings from 9:00 AM to 1:00 PM EST (Eastern Standard Time). Candidates located in Latin America are expected to work standard EST business hours on a daily basis
- Test new product features in their development phase as part of a scrum team
- Create and maintain test designs for all product features
- Implement test automation framework from scratch
- Manual and automation testing 50/50
- Regression testing
- Manage and report on all incoming technical support inquiries
- Ensure that all customer inquiries and issues are solved correctly and in a prompt and professional manner
Our take
With the increased migration to the digital world, sales teams are under mounting pressure. Proton.ai is one of a crop of new companies that solves this problem through automation.
The sales automation market is booming, and companies are having to specialize in order to survive. Proton.ai has carved out a successful niche by focusing its attention on wholesale distributors, a previously underserved corner of the sales sector. Proton.ai's tools help sales reps and their customers manage products across multiple channels.
By tapping into the lucrative wholesale market and working with (rather than against) incumbent enterprises, Proton.ai has scaled at an enviable pace. Its considerable funding will help the company to remain competitive, especially against the likes of Shopify, which has made a successful move into the wholesale eCommerce market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-38% employee growth in 12 months
Company
Funding (2 rounds)
Apr 2023
$10m
SERIES A
Jan 2022
$20m
SERIES A
Total funding: $30m
Company benefits
- Company stock options: We believe everyone should own a part of something they help build, so we offer company equity to all employees
- Fully remote flexible schedule: Work is important to us. As is being flexible. We know life doesn’t always land outside of a 9-5 schedule and make space for you to live your life
- 401k with employer contribution: We believe it's important to help our team plan for the future. For U.S. employees (for now), we directly contribute a 3% match of your salary to a 401k
- Health benefits: Get access to great healthcare benefits
- Required PTO: We offer unlimited PTO, and we make sure everyone takes at least 2 weeks off per year
- Company wellness days: In addition to company holidays, we offer wellness days, when the whole company takes a day off to rest and recuperate
- 12 weeks paid parental leave: 12 weeks paid parental benefit for all parents (birthing, non-birthing, adopting, fostering)
- Company-paid off-sites: Enjoy in-person brainstorming and team-building. All expenses covered so you can focus on bonding with the entire team
Company HQ
Cambridge Highlands, Cambridge, MA
Leadership
Benjamin Cohen
(Founder & CEO)Previously worked as a Researcher at Harvard Business School, before joining the Data and Marketing team at Danaher Corporation.
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