Quality Assurance Engineer, Proton.ai
$40-60k
+ Stock Options
AI industry cloud platform for distributors
Job no longer available
AI industry cloud platform for distributors
101-200 employees
Job no longer available
$40-60k
+ Stock Options
101-200 employees
Company mission
To build the industry platform for distributors - one data layer, one AI brain, every workflow connected.
Role
Who you are
- Natural curiosity: You have a bias towards learning something new through action rather than through questions
- Problem solving skills: You enjoy tackling difficult problems and are able to understand and take action on complex ideas quickly
- AI curiosity and experience: You’ve used AI tools (like AI-based test automation platforms, Copilot, or ChatGPT) in your QA or development workflow—or you’re actively exploring how AI can streamline and improve software testing
- Experience: You have worked successfully on a quality management team in a start-up environment
- Independence: You take ownership of your own work and thrive when given creative freedom. You like to experiment with new concepts, and don't mind making mistakes, so long as you learn from them. You are able to complete projects with little oversight
- Organization skills. Must be able to keep track of requests from multiple stakeholders and prioritize and communicate them
- Team spirit . Must be able to recognize when you are in over your head and need support from others and being quick to support others when they need the same
- Agility: Things move quickly when you're growing as quickly as we are. You can adapt to new and interesting challenges that you face every day, even when they're different from the ones you faced yesterday
- Ideally 2-4 years of quality assurance experience
- API testing and integration testing
- E2E testing
- Experience using AI tools for QA testing or workflow automation (e.g., for test case generation, visual regression, debugging, or code assistance)
- Prior start up experience is required
- Experience creating test plans
- Experience partnering with product teams to solution on behalf of customers
- Experience owning triage is a plus
- Experience in a customer facing role is a plus
What the job involves
- We’re looking for a Quality Assurance Engineer who will report to an Engineering Manager. The Quality Assurance Engineer will be responsible for reviewing everything before it gets into a customer’s hands
- In addition to acting as a quality checkpoint, the Quality Assurance Engineer will partner with leadership to develop and report on quality trends
- The Quality Assurance Engineer will also be responsible for the daily triage of inbound support cases, creating and maintaining test designs for all user stories, replacing manual tests with automation and integrating them into CI/CD
- The triage process will involve resolving some non-technical issues directly, while also ensuring that tickets get into the right hands and owning follow-up to ensure they are resolved
- For collaboration purposes, all hires based in Europe or India are expected to be available for meetings from 9:00 AM to 1:00 PM EST (Eastern Standard Time). Candidates located in Latin America are expected to work standard EST business hours on a daily basis
- Test new product features in their development phase as part of a scrum team
- Create and maintain test designs for all product features
- Implement test automation framework from scratch
- Manual and automation testing 50/50
- Regression testing
- Manage and report on all incoming technical support inquiries
- Ensure that all customer inquiries and issues are solved correctly and in a prompt and professional manner
Our take
Proton.ai is part of a new wave of companies rethinking how sales teams operate in an increasingly digital-first world. Rather than simply digitizing existing workflows, it uses automation and AI to reduce manual effort and guide decision-making, so sales reps can focus on the right customers, products, and moments to engage.
The sales automation market is booming, but also crowded, forcing companies to specialize and stand out. Proton.ai has done exactly that by focusing on wholesale distributors, an often overlooked segment with complex inventories, fragmented systems, and highly relationship-driven sales processes. Its tools are designed to help both reps and customers navigate large product catalogues across multiple channels, bringing a layer of intelligence to what has traditionally been a manual, operationally heavy space.
That focus is now evolving into a broader platform play, with the company recently announcing an AI-powered "industry cloud" for distributors, combining CRM, product information management, eCommerce recommendations, and order automation into a single system. By replacing disconnected point solutions with a unified data layer, the company is positioning itself less as a tool and more as a core infrastructure for wholesale sales. Backed by strong funding and growing adoption, this shift gives Proton.ai a clear path to scale.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-38% employee growth in 12 months
Company
Funding (2 rounds)
Apr 2023
$10m
SERIES A
Jan 2022
$20m
SERIES A
Total funding: $30m
Company benefits
- Company stock options: We believe everyone should own a part of something they help build, so we offer company equity to all employees.
- Flexible schedule: Work is important to us. As is being flexible. We know life doesn’t always land outside of a 9-5 schedule and make space for you to live your life.
- Unlimited Required PTO: We offer unlimited PTO, and we make sure everyone takes at least 2 weeks off per year.
- Company wellness days: In addition to company holidays, we offer wellness days, when the whole company takes a day off to rest and recuperate.
- 12 weeks paid parental leave: 12 weeks paid parental benefit for all parents (birthing, non-birthing, adopting, fostering).
- Health benefits: Get access to great healthcare benefits.
- 401k with employer contribution: We believe it's important to help our team plan for the future. For U.S. employees (for now), we directly contribute a 3% match of your salary to a 401k.
- Company-paid off-sites: Enjoy in-person brainstorming and team-building. All expenses covered so you can focus on bonding with the entire team.
Company HQ
Cambridge Highlands, Cambridge, MA
Leadership
Benjamin Cohen
(Founder & CEO)Prior to founding Proton.ai in 2018, Benjamin worked in Data & Marketing at Danaher Corporation. He was also a Researcher at Harvard Business School, where he graduated with a Bachelor's in Applied Mathematics.
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