Customer Success Manager, Bringg

Portuguese Speaker

Salary not provided

Salesforce

Mid and Senior level

Remote from UK

More information about location

Delivery and fulfillment platform

Job no longer available

Delivery and fulfillment platform

201-500 employees

B2BEnterpriseSustainabilityLogisticsTransportSupply ChainSaaSAutomationCloud ComputingDelivery

Job no longer available

Salary not provided

Salesforce

Mid and Senior level

Remote from UK

More information about location

201-500 employees

B2BEnterpriseSustainabilityLogisticsTransportSupply ChainSaaSAutomationCloud ComputingDelivery

Company mission

To help companies scale up and optimize their customer experiences and logistics operations.

Job

Company

Role

Who you are

3-5 years experience as a Customer Success Manager\Account Manager with large international enterprise accounts
Portuguese speaker - a must!
Spanish speaker is a plus
Technical knowledge and troubleshooting skills related to software solutions (SaaS environment)
Excellent communication skills with customers and key executives
An ability to create structure in ambiguous situations and implement strategies to drive success
Business results oriented, negotiation and presentation skills
Travel: up to 20%
Experience with the logistics industry is strongly preferred

What the job involves

We are looking for a Customer Success Manager - Portuguese speaker to join our EMEA/LATAM dream team!
Establish and maintain trusted relationships across a portfolio of named accounts through account planning, proactive client communications, issue remediation and containment, and performance measurement
Build and execute account-specific success plans to proactively drive customer health, growth, and advocacy
Utilize the renewal playbook for engagement to maximize revenue retention
Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
Maintain accurate internal documentation regarding account status via Bringg’s CSP and Salesforce
Leverage your product knowledge and experience to ensure the customer receives maximum value from their Bringg solutions
Manage the implementation of new use cases, best practices, and functionality to expand existing accounts

Our take

Logistics optimisation solutions grew in demand as the delivery and fulfilment industry searched for a vital solution to the last-mile delivery problem. Bringg developed a cloud-based logistics platform that enables retailers and logistics providers to optimise and innovate their delivery and fulfilment models, saving its customers 20-25% on delivery costs and reducing CO2 emissions.

The company’s platform has brought efficient delivery management to some of the most well-known companies, including Walmart, AutoZone, Coca-Cola, and Panera. Bringg’s acquisition of Zenkraft and strategic partnership with Uber Direct enable the company to power last-mile solutions across a wide range of companies within the delivery industry.

The company is the first (and currently only) last-mile delivery and fulfilment cloud technology market unicorn. The company is focused on expanding through mergers and acquisitions, as well as pursuing more strategic partnerships to further secure its place as the leading provider of delivery and fulfilment last-mile management.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

-19% employee growth in 12 months

Glassdoor (3.9)

Company

Funding (last 2 of 8 rounds)

Jun 2021

$100m

SERIES E

Apr 2020

$30m

SERIES D

Total funding: $192m

Company benefits

Flexible Work Environment - Hybrid & Remote Options

Company HQ

Tel Aviv-Yafo, Tel Aviv District

Leadership

Guy Bloch

(CEO & Board Member)

Former COO EMEA at Splunk. Previously worked as Director of Sales at Hewlett Packard Enterprise, Area Manager (Solutions) at Mercury Interactive (Acquired by HP Software).

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