Director of Program Management, Skylo
Strategic Projects
$200-240k
+ Stock option based equity program
4-5 days a week in office (Mountain View, CA)
Satellite-based device connectivity
Be an early applicant
Satellite-based device connectivity
21-100 employees
Be an early applicant
$200-240k
+ Stock option based equity program
4-5 days a week in office (Mountain View, CA)
21-100 employees
Company mission
To be the most efficient way to connect anything, anywhere.
Role
Who you are
- 15+ years of experience in Program Management (external facing), Customer Success, Customer Onboarding, or a related role
- Proven ability to build and maintain relationships at senior management/executive levels
- Ability to handle complex, cross functional program execution
- Strong leadership skills with a history of building and managing high-performing teams
- Strategic thinker with a track record of meeting or exceeding retention and growth targets
- Excellent communication, interpersonal, and problem-solving skills
- Ability to confidently represent your point of view to senior leadership and influence cross-functional teams
- Experience with program management tools and technologies, including JIRA
- Comfortable in fast-paced, dynamic environments, adapting quickly to changing priorities
What the job involves
- Skylo is seeking a Director of Program Management for customer onboarding journey through launch
- This role will be responsible for helping to organize, define and ensure customer success through the entire customer journey and lifecycle
- This person will be responsible for providing internal and external visibility for all aspects of the program, including tools & dashboards and pro-active tracking of results
- This is a highly cross functional role spanning sales, engineering, operations, marketing, legal and other groups within the organization
- This role combines both strategic leadership and tactical execution, ensuring that day-to-day activities are carried out effectively
- This role has executive level attention within the organization and will be responsible for ensuring our customer success
- Own the customer onboarding, execution and launch journey from engagement through deployment and launch, ensuring alignment across teams, clients, and touchpoints
- Ensure Skylo’s customer and partner satisfaction with onboarding and new program launches
- Create custom dashboards and reporting tools to provide complete transparency and visibility of the project to anyone at any time associated with the project
- Set clear onboarding milestones and success metrics, ensuring smooth transitions from sales to implementation
- Act as an effective point of communication and escalation for partner issues, collaborating cross-functionally to resolve challenges
- Build and maintain strong, long-lasting relationships with key external stakeholders, serving as their advocate within Skylo
- Coordinate with internal Skylo resources to ensure there is a cohesive customer or partner implementation plan across engineering, product, finance, and other domains
Our take
Skylo connects Internet of Things (IoT) devices to satellite networks using the cellular-based Narrowband IoT protocol. It is considered one of the world’s most affordable and ubiquitous networks that connects any machine or sensor.
The company stands out for being the first to leverage the aforementioned protocol, which allows its customers to instantaneously connect billions of devices in remote areas, without having to wait for any new satellites to launch. Having tested its technology with government and enterprise clients, the company then invested funding into scaling service in emerging markets, starting with India and Southeast Asia.
More recently, Skylo has focussed on forming partnerships, such as with IoT firm FocusPoint and telecommunications equipment company Anritsu Corporation, through which it has helped delivered IoT monitoring and emergency escalation services and enhanced Non-Terrestrial Network device testing. It has also launched SMS texting capabilities on its live satellite network, with plans to roll out two-way voice calls and images in the near future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Feb 2025
$30m
LATE VC
Feb 2024
$37m
LATE VC
Total funding: $183m
Company HQ
Mountain View, CA
Leadership
Andrew Kalman
(Hub Architect)Previously co-founded and served as Director of R&D for Euphonix. Founded Pumpkin, serving as President and CTO.
Andrew Nuttall
(CTO)Received a Doctor of Philosophy in Aeronautics and Astronautics from Stanford University.
Parthsarathi Trivedi
(CEO)Previously acted as a Graduate Research Assistant at MIT's Laboratory for Aviation and the Environment.
Tarun Gupta
(CPO)Previously acted as Head of Strategy and Operations for Google, President for Parallel Infrastructure, and as Chief Architect for FiberTower.
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