Account Manager, Cint

• As the Account Manager you will be expected to have a deep understanding of the German market, including industry trends, competitors, and cultural nuances
• Previous experience in a Account Management/strategic client facing role
• Demonstrable experience of using a consultative approach to deliver a best-in-class solution for the client
• Proven ability to collaborate and build strong relationships with customers
• Accountable (one of our core values), with a passion for going the extra mile for clients
• Proven ability to engage across corporate functions (Sales, Marketing, Customer Support, Professional Services, and Product Management)
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Prior Experience in market research is a plus, but not a pre-requisite
• Passion for technology, with the ability to use, demonstrate, and speak about new disruptive technologies to clients
• Excellent communication, negotiation and presentation abilities in German (C1 level as a minimum) and English

Desirable

• Cint is seeking an Account Manager to nurture and grow long-term, trusting relationships with a range of our clients in Europe
• The Account Manager’s role is to oversee a portfolio of customers and retain and grow their business with Cint
• As the Account Manager you will be expected to have a deep understanding of the German market, including industry trends, competitors, and cultural nuances
• The team spreads across Germany and continental Europe and brings together a wide range of cultures and backgrounds
• Split into Account Management and Business Development we own the commercial success in the region
• Develop & nurture strong relationships with customers whilst developing network with key business stakeholders to activate, scale and grow revenue
• Act as a true consultative business partner, identifying client pain points, and recommending solutions from Cint’s product suite
• Implement quarterly account growth plans
• Be able to confidently communicate Cint value propositions to customers’ business goals
• Collaborate closely with colleagues across Enterprise, Media Measurement and
• Connected Data solutions to help identify and win new business opportunities
• Serve as the lead point of contact for all customer account management matters
• Serve as the voice of the customer to ensure their needs are being communicated into the Cint organization
• Work closely with cross-functional internal teams including Customer Success,
• Customer Development and Project Management to improve the entire customer experience
• Achieve quarterly goals while keeping clients satisfied and engaged with our products and services
• Diligent use of CRM
• Forecast and track key account metrics

• Work from home opportunities

Total funding: $15.8m

Cint is a market leader in digital insights gathering and acts as a catalyst for the digitalisation of the insights industry. Its area of expertise is the automation of the insight gathering process, allowing businesses to leverage insights faster at a lower cost.