Sales Engineer, OpenAI
+ Equity
AI research and development platform
Job no longer available
AI research and development platform
1001+ employees
Job no longer available
+ Equity
1001+ employees
Company mission
To ensure that artificial general intelligence benefits all of humanity.
Role
Who you are
- Have 7+ years of experience in a Sales Engineer (or similar) role, managing relationships with large, global, and complex organizations, preferably working with a technical enterprise product
- Have a solid track record of delivering and scaling an exceptional pre-sales customer experience
- Have experience providing higher level security and compliance support as well as a thorough understanding and knowledge of IT security principles and customer requirements for similar technical B2B SaaS products
- Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders
- Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed
- Operate with high horsepower, have strong problem-solving skills, are adept at frequent context switching, effectively manage working on multiple projects at once with expansive ownership, and ruthlessly prioritize
- Are personally committed to fostering the safe and ethical evolution of AI
What the job involves
- We are looking for a founding Sales Engineer to collaborate directly with our first ChatGPT business product customers
- You are crucial to the success of these early adopters and will be instrumental in bringing this new product to market, ultimately responsible for understanding and responding to our customer’s pre-sales needs, accelerating the time to sign and onboard new customers, and scaling the function long-term
- You will collaborate closely with the Sales, GRC, and Product teams, and will report to the Head of Success
- Deliver an exceptional pre-sales customer experience
- Provide technical expertise in the pre-sales process, outlining the value proposition, clarifying technical requirements, and answering product-related questions
- Demonstrate how the ChatGPT business product can provide solutions to customers’ business needs and deliver value, including (but not limited to) demos, use case scoping, and proof of concepts
- Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g. trust portal), and escalating complex requirements to the appropriate teams
- Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process
- Develop and nurture strong customer relationships during the evaluation and purchasing process
- Foster customer advocacy and represent the voice of the customer with internal teams, gathering and relaying customer feedback and identifying themes across customers to incorporate into product planning
- Collaborate closely with the Sales and GRC teams to ensure a seamless pre-sales experience
Salary benchmarks
Our take
OpenAI aims to research and deploy AGI (Artificial General Intelligence) that is safe, controllable and beneficial to all of humanity. The company began its mission by developing an API that can solve language-based tasks, such as answering written questions or pulling up relevant documents based on a query.
Following the launch of ChatGPT in November 2022, which gained more than 1 million users in its first 5 days and is already worth billions, OpenAI announced a paid version named ChatGPT Plus which will be launched in the US first.
It is worth noting that OpenAI is not without controversy. Its products have sparked conversations regarding the morals and implications of AI tools, and recent investigations have uncovered misalignments between the company's public commitments and its alleged operations behind closed doors.
Whilst AI applications can be found in a vast variety of tech startups, this generally consists of the automation of algorithmic tasks such as data analysis and organization. OpenAI’s approach to designing true human-like artificial intelligence is futuristic, but with support from its high-profile partners (such as Microsoft), an annualised revenue reported at $ 2 billion in 2023, and the clear success of its products have the company well set to continue bringing advanced AI to the public.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
42% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Feb 2026
$110bn
LATE VC
Dec 2025
$1bn
LATE VC
Total funding: $179.9bn
Company benefits
- Health/Dental/Vision Insurance
- Flexible spending account for healthcare and dependent care
- Mental healthcare service
- Fertility treatment coverage
- 401(k) with generous matching
- 20-week paid parental leave
- Life insurance (complimentary)
- AD&D insurance (complimentary)
- Short-term/long-term disability insurance (complimentary)
- Optional buy-up life insurance
- Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)
- Annual learning & development stipend
- Regular team happy hours and outings
- Daily catered lunch and dinner
- Travel to domestic conferences
Company HQ
Mission District, San Francisco, CA
Leadership
Sam Altman
(CEO)Former Y Combinator President & Chairman.
Ilya Sutskever
(Chief Scientist)Initially served as the company's Research Director, then became Chief Scientist in 2018. Co-founded DNNResearch and previously worked at Google as a Research Scientist.
Greg Brockman
(President & Chairman)Previously served as CTO of the company. Founding Engineer and former CTO of Stripe.
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