Strategy Manager, Havenly
$90-110k
+ performance bonus, dependent upon experience.
3+ days a week in office
Interior design platform
Open for applications
Interior design platform
201-500 employees
Open for applications
$90-110k
+ performance bonus, dependent upon experience.
3+ days a week in office
201-500 employees
Company mission
To help people create and refine their little corner of the world.
Role
Who you are
- The right candidate will be a metrics-oriented, strategic e-commerce leader with an ability to identify, build, and execute initiatives that optimize financial results, operational metrics, and designer / client outcomes
- They will also have outstanding partnership skills (internal and external), can balance strategic and tactical work, and will quickly learn how things work at Havenly and with our partners
- Bachelor's degree, or equivalent experience, in business, management, or a related field; MBA strongly preferred
- 3+ years experience in strategy consulting or investment banking, with a preferred focus on consumer or e-commerce businesses
- A love of the home furnishings market, and an innate sense of curiosity about different brands within the market, as well as trends in the market
- Strong strategic planning and problem-solving skills
- Strong analytical skills, including financial modeling, and P&L management experience
- Executive-level communication abilities and presence
- Ability to work collaboratively in a fast-paced and dynamic environment
- Applicants must be currently authorized to work in the United States on a full-time basis
What the job involves
- As a Manager on the Strategy team, you’ll report to the VP of Strategic Finance & Corporate Development, analyzing and developing growth strategies for our design services business
- This role works closely with all functions across our organization as an advocate for the business line to achieve financial goals and strategic objectives
- This person will be responsible for developing overall strategy, tracking performance, and reporting internally
- Oversee the P&L and overall strategy of the Havenly brand with an emphasis on growth and profitability:
- Maintain responsibility for overall performance of the brand, driving towards ambitious revenue and EBITDA goals
- Run and/or support key strategic projects for the brand, working cross-functionally with stakeholders across departments on high-priority questions and decisions to drive growth and profitability
- Help set the design services brand direction and vision amongst Havenly’s brand portfolio
- Understand the overall customer journey, including identifying and refining the core customer, as well as expansion opportunities, to help inform marketing, merchandising, and UX decisions
- Analyze merchandise revenue and margin performance to identify trends and opportunities for our promotional strategy, product catalog, and vendor matrix. Proactively use these insights to drive meaningful change and improvements across the business
- Support cross-functional efforts across the Sales and Growth departments to align teams on strategic priorities:
- Collaborate with the Growth, Design Services, and Sales teams to develop and execute marketing strategies
- Ensure our customer acquisition efforts are aligned with growth targets, with a strong understanding of the importance of supply and demand for the services business
- Drive sales growth through customer acquisition and retention initiatives
- Analyze marketing expenditures and customer acquisition costs to efficiently grow the business
- Develop an understanding of our acquisition playbook to identify and lead cross-brand efforts for Havenly across our portfolio of brands
- Drive operational efficiency with a strong understanding of financial and strategic goals for the Havenly brand:
- Use financial results and trend data to deliver on key merchandising metrics (i.e. revenue, margin) and monitor key operational metrics (i.e. return rate, cancel rate)
- Align our designer and customer-facing experiences with industry-leading e-commerce expectations, and serve as a resource on best practices as we continue to build out these capabilities
- Oversee Vendor Scorecard to ensure the strength of our external partnerships
- Build processes and tools in an efficient manner as the business continues to scale
- Partner with the technology and customer service team to enhance customer experience
Our take
Founded in 2014, Havenly has grown to be a major startup in the online interior design space. Its platform connects customers with professional interior designers and product purchase recommendations and, along with the sector at large, has seen a healthy upswing in recent years.
Though rivals like Modsy and Roomstyler make for tough competition, Havenly's professional consultations put them ahead of simple visualization services, and are attractive to customers looking for an affordable version of a previously hard-to-access personal service. Its launch of private label brand Cove Goods to the platform was also a smart one, as the marketing of featured pieces acts as an additional revenue stream.
The company's road has not been without its bumps - for example, it suffered a major data breach back in 2020. Despite this, its two-pronged approach to the interior design business could see Havenly win big over the coming years. Most lately, it has acquired direct-to-consumer home furnishings brands The Inside and Interior Define, as well as venturing into IRL services with the launch of “Havenly At Home”.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-4% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$28m
SERIES C
Oct 2019
$32m
SERIES C
Total funding: $85.9m
Company values
- Exhibit gumption - Meet every challenge with spirit and energy. Believe the impossible is possible. Draw the f*#$ing owl
- Overperform - Work hard. Move fast. Be scrappy
- Stay playful - No jerks, no whiners. Have fun and laugh. Maintain perspective
- Act like an owner - This is your company. Be accountable. Speak up. Act in the best interest of Havenly
Company HQ
River North Art District, Denver, CO
Articles
Leadership
Lee Mayer
(CEO)A Columbia and Harvard Business School graduate who started out in Strategic Development at Canon. They also worked at Bain & Company from 2009 to 2011.
Emily Motayed Lancaster
(Co-Founder)They have an MBA from the Wharton School and were Chief of Staff at Bread. They also co-founded Nurture&.
Salary benchmarks
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