IT Engineer, Polychain Capital

$110-121k

+ Eligibility for discretionary annual performance bonus

macOS

iOS

Mid and Senior level

San Francisco Bay Area

Cryptocurrency & blockchain asset investment firm

Be an early applicant

Cryptocurrency & blockchain asset investment firm

21-100 employees

FintechB2BCryptocurrencySaaSBlockchainVenture Capital

Be an early applicant

$110-121k

+ Eligibility for discretionary annual performance bonus

macOS

iOS

Mid and Senior level

San Francisco Bay Area

21-100 employees

FintechB2BCryptocurrencySaaSBlockchainVenture Capital

Company mission

To accelerate the future of blockchain-based incentive systems by allocating funds towards breakthrough technologies and technical teams building these ecosystems.

Job

Company

Role

Who you are

3-5 years of experience managing and supporting corporate IT systems in a fast-paced environment
Strong hands-on experience with macOS, iOS administration
Deep understanding of user administration
Familiarity with MDM platforms (Jamf, etc.)
Working knowledge of AV systems and remote collaboration tools
Experience with SaaS application management and access control best practices
Familiar with office networking
Experience with EDR endpoint security tools
Ability to work independently, multitask effectively, and communicate clearly across teams
Located in or willing to commute to San Francisco

What the job involves

This full-time role blends day-to-day technical support with broader infrastructure planning and security responsibilities
You’ll be the go-to person for IT operations — ensuring our global team stays productive, secure, and well-supported
From managing Apple devices and AV systems to implementing endpoint security and streamlining IT processes, you’ll have the opportunity to make a meaningful impact in a fast-paced, high-trust environment
This is a great fit for someone who’s equally comfortable solving hands-on issues and driving long-term IT strategy
Serve as the primary helpdesk technician, resolving day-to-day IT issues for a global team of technical and non-technical users
Troubleshooting/maintaining Apple endpoints
Provide operational support and strategic guidance for all corporate IT systems
Provision, configure, and manage laptops and mobile devices using MDM tools
Provide AV tech support during webinars, remote meetings, and onsite events
Support domestic and international logistics for hardware shipping and deployment
Collaborate with security and engineering teams to automate IT operations and repetitive tasks
Write and maintain technical documentation, runbooks, and process guides
Participate in on-call rotation and provide occasional after-hours support
Continuously improve vendor relationships and IT infrastructure project roadmaps
Support incident response efforts using SIEM/EDR tools

Our take

Polychain Capital is a leading venture capital firm focused on blockchain technologies. The company operates on the belief that society will increasingly be shaped by blockchain-based incentive systems, and it backs this vision by investing in the technical teams and infrastructure driving the space forward.

Polychain has remained highly active in the market, leading major deals and supporting early-stage innovation. It recently led a $110M financing tied to the Berachain ecosystem, showing continued confidence in emerging layer-1 networks and token-based economic models. Alongside this, it co-led an $8.3M seed round for Nava, a startup building infrastructure to manage and verify AI-driven financial transactions, highlighting Polychain's growing interest int he intersection of blockchain and autonomous systems.

These moves show that Polychain isn't just maintaining its position, but evolving with the next wave of crypto innovation. By backing both large-scale ecosystem plays and experimental technologies like AI-integrated finance, the firm continues to position itself as the forefront of where blockchain (and its real-world applications) are heading.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Company HQ

SoMa, San Francisco, CA

Leadership

Olaf Carlson-Wee

(Founder & CEO)

Previously worked as the Head of Risk and Product Management at Coinbase. Also founded Cryptographic Financial and served as a Managing Member for a year before founding Polychain Capital in 2016.

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