Compliance Operations Analyst, Synctera
Contract to Hire
The hourly range for this full-time position (USD: $30.00 - $50.00, CAD: $25.00 - $48.00) is determined by role, level, and location
More information about location
Banking-as-a-Service platform
Open for applications
Banking-as-a-Service platform
101-200 employees
Open for applications
The hourly range for this full-time position (USD: $30.00 - $50.00, CAD: $25.00 - $48.00) is determined by role, level, and location
More information about location
101-200 employees
Company mission
To be a leader in embedded banking and finance.
Role
Who you are
- We are looking for interesting, curious, wickedly smart people who are ready to jump in and run with our fast-growing team
- If you want to have fun at work, collaborate with some of the sharpest people in the industry, grow the FinTech and Banking as a Service ecosystem, and love to win, read on!
- At least 2 years of experience in AML compliance, fraud detection, or a similar role at a financial institution or FinTech
- Familiarity with banking regulations, including BSA/AML, KYC, OFAC sanctions, etc
- Action-oriented with a desire for process execution, as part of this role involves troubleshooting system issues, gathering data, identifying and solving process gaps, and internal and external cross-functional communication
- Familiarity with identity verification tools and fraud detection techniques
- Detail-oriented mindset with excellent analytical and problem-solving skills
- Ability to work independently, prioritize tasks, make decisions, and meet deadlines in a fast-paced and dynamic environment
What the job involves
- As a Compliance Operations Analyst, you will play a critical role in continuing to build and implement our Compliance Operations strategy
- The role will have a primary focus on conducting day-to-day transaction monitoring, investigations, and client support related to Fraud, AML, KYC, KYB, and Dispute Chargebacks
- You will conduct manual reviews of identity verification details and ensure they comply with the Customer Identification Program (CIP), Office of Foreign Assets Control (OFAC), and various global watchlists
- Your responsibilities will include analyzing customer documentation, conducting enhanced due diligence (EDD), and identifying potential risks and fraudulent activities. This is a hands-on, cross-functional, highly engaged role
- This position is structured as a 90-day contract-to-hire role. At the end of the contract period, based on performance and business need, the role may convert to a full-time position or conclude
- Investigate various system-generated alerts in our case management platform, including alerts for potential transaction fraud, unusual activity, and chargeback disputes
- Conduct manual reviews of customer documentation and identity verification details to ensure compliance with KYC regulations, OFAC guidelines, and internal policies
- Perform enhanced due diligence (EDD) assessments, paying close attention to complex ownership structures, transaction patterns, and potential matches with OFAC or other relevant watchlists
- Analyze customer accounts and transactional data to identify potential fraud activity
- Maintain well-documented records of KYC reviews, investigations, and OFAC/watchlist-related activities, ensuring compliance with regulatory requirements and internal policies
- Collaborate with cross-functional teams to resolve compliance-related issues
- Provide input into ongoing process improvements
- Ad-hoc investigations and project work as required
Our take
Synctera is a Banking-as-a-Service platform that supplies users with the capabilities to build and launch successful FinTech apps or embedded banking products. By fast-tracking the work involved in finding a banking partner, and in discovering the right best-in-class tech, the platform frees businesses up to instead focus on their core operations.
Through the Synctera platform, businesses can build bank account and card programs, as well as incorporate services such as money movement and lending. Alongside this, the company also provides support and resources surrounding compliance and post-launch management, making it as simple as possible for clients to tap into the growing and fertile fintech market, and do it smartly.
The company faces extensive competition in a global market worth billions, but in helping to oil the wheels of collaboration and Fintech market access, it creates value for businesses across the board and stands well to reap the rewards. Recent funding is cited to fuel geographical expansion as well as grow its operations in Canada as it moves to add support for new credit, lending, and other banking use cases.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2025
$15m
EARLY VC
Mar 2024
$18.6m
SERIES A
Total funding: $94m
Company benefits
- 100% of medical, dental, and vision benefits for you and your dependents paid for by Synctera
- Employer contribution to a Health Savings Account (HSA)
- Generous paid parental leave
- Fertility benefits
- Unlimited PTO policy
- Competitive salary
- Stock options granted to all full-time employees
- Spot bonus opportunities
- Flexible work environment
- Home office budget
- Monthly telecommunications stipend
- Company social outings
- Access to regional WeWork space for in-person collaboration
Company HQ
SoMa, San Francisco, CA
Leadership
Peter Hazlehurst
(Co-Founder & CEO)Former Head of Uber Money. Founding Association Member of Libra Association, and previously CEO of The Perfect Sip - atop past positions at Google Payments, Postmates, and Nokia.
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