Senior Platform Engineer, Alma
Platform Infrastructure
$200-220k
+Equity
Membership-based network for mental health care providers
Be an early applicant
Membership-based network for mental health care providers
501-1000 employees
Be an early applicant
$200-220k
+Equity
501-1000 employees
Company mission
To simplify access to high-quality, affordable mental health care, by making it easy and financially rewarding for therapists to accept insurance and offer in-network care.
Role
Who you are
- You have 5-7 years of experience in cloud infrastructure engineering, with extensive understanding and application of solutions that align with the AWS Well-Architected Framework – especially those that include ECS, EC2, Route53, RDS, Arora, SQS, Lambda, S3, Secrets Manager
- You have experience with containerization and orchestration, especially within AWS ECS
- You are proficient in Terraform and have implemented complex infrastructure-as-code for multi-account ecosystems hosting environments from Development to Production. This includes creation of custom modules for infrastructure management and community consumption
- You have experience with automation and configuration management tools, such as GitHub Actions, Ansible, and Celery
- You're skilled in observability, with hands-on experience in configuring, monitoring and tuning alerting using tools like Datadog and PagerDuty to provide actionable insights and maintain high availability
- You have deep experience with Linux system administration, including managing configurations, monitoring, and security for production systems
- You’re knowledgeable in cloud-native service-oriented architecture design and best practices, with experience enabling application migration from monolithic architectures
- You’re pragmatic and able to balance theory with practical solutions, prioritizing security, performance, and cost-efficiency
- You have knowledge of AWS pricing and budgeting tools, and experience enabling cost management solutions within cloud environments
- You have strong communication skills and are comfortable collaborating across domain boundaries to drive infrastructure projects that meet both technical and business needs
- You have a passion for mentorship and sharing knowledge and best practices with others in a collaborative and supportive manner
What the job involves
- Our Platform Infrastructure team is integral to our success — ensuring that our systems are secure, reliable, and primed for growth
- We are seeking an experienced Senior Platform Engineer with deep knowledge of cloud technologies and a desire to build a robust, scalable, and efficient cloud infrastructure ecosystem
- As a Senior Platform Engineer, you’ll play a pivotal role in designing, implementing, and maintaining infrastructure that underpins our application architecture
- In addition to supporting our operations needs, you’ll help transition our monolithic application to a modern, scalable architecture by building infrastructure optimized for reliability, security, and cost-efficiency
- Design, implement, and maintain cloud architecture solutions that support our shift to a service-oriented architecture
- Create infrastructure-as-code solutions with Terraform, enabling infrastructure consistency, scalability, and manageability
- Collaborate with cross-functional teams, including Security, Developer Experience, Data Engineering, and application feature teams, to build and scale cloud-native solutions that support the growth of our products and services
- Enable observability for cloud infrastructure, implementing monitoring, alerting, and logging to ensure uptime and reliability
- Contribute to cost-management strategies by optimizing resource use and leveraging AWS pricing models
- Drive improvements in security posture by implementing and managing configurations, secrets, and access controls for cloud resources
- Automate deployment and configuration processes, streamlining infrastructure management while ensuring compliance and scalability
- Provide mentorship to other Platform Infra engineers, encouraging best practices in infrastructure design, security, and automation
Our take
4 in 10 adults in the United States suffer from some form of anxiety or depression, but most go without appropriate support because of difficulties in accessing mental health care providers. Alma exists to meet a growing demand for mental health services by supporting providers in offering online care, and making it easy for people who need help to find qualified, in-network therapist who meets their needs.
There has been something of a boom in the virtual mental health space, and by encouraging online therapy Alma is competing against a plethora of well-funded apps aimed at self help and mental wellbeing offered at a far lower price than regular therapy. However, these are largely unregulated and their quality is often questionable. By prioritising vetted and professional therapists, Alma has provided a real alternative to in-person therapy and this has allowed it to grow rapidly, growing its network to over 8,000 therapists across all 50 states.
Alma's success has also attracted a large amount of funding. This is being used to further expand its network and to develop the tools offered to its providers. Having scaled rapidly through 2022 it is showing no signs of slowing down, and is well poised for future growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Aug 2022
$130m
SERIES D
Aug 2021
$50m
SERIES C
Total funding: $220.5m
Company benefits
- We’re a remote-first company
- Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
- 401k plan (Roth and traditional)
- Free Alma platform access
- Monthly therapy and wellness stipends
- Monthly co-working space membership stipend
- Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
- Pet discount program through United Pet Care
- Financial perks and rewards through BenefitHub
- Free EAP access through LifeWorks
- One-time home office stipend to set up your home office
- Comprehensive parental leave plans
- 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
- Vacation and time-off benefits
Company values
- Embrace Change.
- Listen first.
- Build equity.
- Communicate honestly.
- Act like an owner.
Company HQ
Downtown Brooklyn, NY
Articles
Leadership
Harry Ritter
(CEO)Studied at Harvard and qualified as an MD at The University of Miami. Worked for a year as a Resident Physician before spending almost 2 years as a McKinsey Associate. Worked at Oscar Insurance as a Medical Director and VP of Care Delivery.
Diversity, Equity & Inclusion at Alma
Mary Balingit, she/her (Director of Diversity, Equity & Inclusion)
- Established a time-out policy, where employees can take time off + an additional mental health stipend in response to societal traumatic events
- Internal community conversations for connection and healing regarding current events mediated by an Alma provider and more
- 7 Employee Resource Groups (ERG’s): Women at Alma, (ADA) Alma Disability Association, (H)ola at Alma, Alma Pride+, Black @ Alma, Parents/Caregivers @ Alma, AlmAsian
- Bias in the workplace training for all employees
- Monthly cultural stipends to support underrepresented businesses
- Monthly Lunch & Learns moderated by Alma Diversity Committee members on various DEI topics
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