Senior Communications Specialist, Mastercard
$98-152k
Global payments technology company
Job no longer available
Global payments technology company
1001+ employees
Job no longer available
$98-152k
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- You are a motivated, curious, critical thinker, with an affinity for technology, commercial/B2B payments, and SME solutions
- In addition, you are comfortable with technical products and solutions and demonstrate interest to drive communications strategies closely aligned to Mastercard’s core payments business as well as beyond the card
- You are a clear, strategic writer, capable of distilling complex arguments and propositions into accessible and compelling narratives. And you are a passionate project manager with deep attention to detail, motivated by metrics-led success, and a true partnership with the business
- Strong writer, with the ability to bring complex topics to life, clearly
- Excels in a fast-paced, dynamic, and global work environment
- Strong relationship management skills and ability to work collaboratively and deliver results with global, multi-cultural and remote project teams
- Experience leading end-to-end events management, sponsorships, and industry conferences
- Skilled and proactive project manager, with the ability to multi-task and take end-to-end ownership of programs and results
- Solid understanding of balancing and prioritizing needs of multiple stakeholders
- Entrepreneurial, creative thinker, pursuing new ideas and bringing best practices
- Demonstrated track record of media relationships and placements
- Strict attention to detail and enthusiasm for collaboration
- Passion for diversity, equity, and inclusion initiatives
What the job involves
- The Senior Specialist of Communications within the Global Product & Engineering organization will be focused on developing strategic communications programs and campaigns to advance Mastercard’s reputation as a trusted, purpose-driven business
- The role will focus on delivering a strategic internal and external communications program for Mastercard’s Global Commercial Solutions and Small & Medium Enterprises organizations
- Responsibilities will encompass a full spectrum of integrated, cross-business communications activities including executive communications, content creation, events management, and social media activation
- The Senior Specialist of Communications will be responsible for elevating the company’s commercial solutions and Small & Medium Enterprises position, reputation and brand perception with key external and internal stakeholders including media, customers, corporates, treasurers, fintechs, employees and more
- Work in collaboration with the Senior Vice President, Communications for P&E, the Communications Manager for Commercial and Small and Medium Enterprises, and the broader Global Communications team to develop progressive, integrated communications and marketing activities to advance the company’s mission, and evolve, promote and protect Mastercard’s brand and reputation
- Build and enhance Mastercard’s Small & Medium Enterprises and Commercial Solutions organizations’ reputation and impact through clear and impactful communications, events and social media engagement
- Develop storytelling initiatives and messaging to showcase the business strategy, product innovations and partnerships
- Be a strategic partner to the business teams, and coordinate resources across multiple project initiatives and teams
- Proactively build, manage, and strengthen relationships with key financial services, payments and tech top-tier and trade media, influencers, and industry analysts to support product/service launches and raise executive profiles
- Partner across regions to provide Mastercard commercial, B2B and Small & Medium Enterprises business strategies and communications project management
- Provide messaging and logistical support for internal communications events, such as town halls, fireside chats, and panel discussions
- Use measurement tools to assess the impact of communications programs to refine activities
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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