Senior Account Executive, Hootsuite
New Business, Enterprise
CA$75.7-105.9k
US pay range: $77,600—$108,600 USD
Social media management tool
Open for applications
Social media management tool
1001+ employees
Open for applications
CA$75.7-105.9k
US pay range: $77,600—$108,600 USD
1001+ employees
Company mission
To empower organizations to build trust and deepen relationships through the power of social.
Role
Who you are
- Senior level B2B sales experience OR lead generation/business development representative experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas
- Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling)
- Experience crafting sales strategies for your vertical/territory and building/executing on your account/territory plans
- Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
- Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results
- Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs
- Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
- Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up
- Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community
- Curious. You are always learning and seeking ways to make things better
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others
What the job involves
- We’re looking for a Senior Account Executive, New Business (Enterprise) to help us develop and close new business with large enterprise customers within our landmark and non-landmark industries
- As a senior sales professional, you will manage the proposal and credit review process and deliver effective sales presentations and product demos to prospective customers
- You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers
- You will work with our inbound lead generation teams as well as prospect and generate outbound leads, helping our prospective enterprise customers choose Hootsuite as their Social Media Management partner
- In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model
- This role is open to applicants located in Canada and the United States
- Successfully acquire new large, enterprise customers within our landmark industries
- Develop and execute an industry-specific account growth strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets
- Accurately forecast sales activity and revenue attainment
- Lead sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers
- Proactively seek out market information and understand the product-market fit in order to effectively develop rapport with customers
- As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges
- Evaluate and complete RFIs/ RFPs, Security and Privacy agreements and manage the proposal and credit review process
- Educate and inform our customers on the impact social media has on their corporate strategy. Deliver strategic product presentations, demos and supported trials of our solutions to potential customers and prospects, and identify and build consensus among multiple, cross-functional decision makers and influencers
- Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer. Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense
- Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding
- Lead by example to your peers and share learnings and insights with team members on deal challenges, objections, and account strategy
- Perform other related duties as required
Our take
Hootsuite is a leading social media management platform that’s been around since the early days of this now-ballooning online sector. With over 18 million customers, and used by over four fifths of the Fortune 1000, this giant is hugely competitive in the space.
Thought Hootsuite's plans for an IPO didn't survive the tough economic conditions of 2022 (like many of its peers, the company engaged in several rounds of layoffs), it has since reworked its leadership team to get back on course as the economy recovers.
Just like its acquisition of Sparkcentral saw the company expand into customer service, its more recent purchase of Talkwalker sees it integrate AI into its platform. The combined offering will supply businesses with a social media performance engine to turn insights into action, all fuelled by artificial intelligence.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2014
$60m
SERIES D
Aug 2013
$165m
SERIES B
Total funding: $246.9m
Company benefits
- 100% coverage on mental health-related treatments in North America. Culturally appropriate trauma counselling services
- A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together
- Accidental death and dismemberment (AD&D) Insurance
- Dental Insurance
- Disability Insurance
- Employee Assistance Program
- Gym / Wellness Reimbursement ($55 per month)
- Gym Discount
- Health Insurance
- Life Insurance
- Maternity Leave
- PTO (Vacation / Personal Days) - 20 days. After your two year anniversary, you get an additional two days each year until you reach thirty days (six weeks) at your sixth anniversary
- Paternity Leave
- Sick Time (for individual employee and family members)
- Bereavement Leave
- Business Travel Insurance
- Company Phones
- Fertility Assistance (Coverage for fertility treatments and gender affirmation surgeries)
- Immigration Assistance
- Phone Bill Reimbursement ($50 per month)
- Remote Work
- 401k
- Employee Discount
- Pet Friendly Workplace
- RRSP Matching
- Volunteer Time Off
Company values
- Step Up - Show the world what it looks like to live and work by these guiding principles
- One Team - Make Hootsuite a place where we all feel safe, welcomed, valued, and empowered to do our best work together without compromising who we are
- Customer Obsessed - Focus relentlessly on helping our customers succeed
- Go Fast, Be Agile - Widen our competitive advantage by committing to speed and simplicity over perfection and complexity
- Play to Win - Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders
- Neighbors and Allies - Give back to our communities and be an ally
Company HQ
South Main, Vancouver, BC
Articles
Leadership
Ryan Holmes
(Founder & Board Member)Previously founded interactive agency Invoke Media, served on the Board of Directors for Ariztia, and founded pre-seed fund LOI Venture.
Irina Novoselsky
(CEO)Previously Board Member at Lemonade and World Business Chicago, CEO at CareerBuilder and President at Novitex Enterprise Solutions.
Salary benchmarks
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