Tech Operations, OakNorth
Digital bank for business loans and savings
Be an early applicant
Digital bank for business loans and savings
201-500 employees
Be an early applicant
201-500 employees
Company mission
To serve and empower businesses in the Missing Middle, ensuring each and every one of them has the right tools, insights, and support at every stage of their growth journey with us.
Role
Who you are
- This role is for someone who wants to learn fast, make tangible impact from day one, and develop the judgment and execution capability that defines great technical leaders
- Graduate or early-career technologist with strong organisation and communication skills
- Comfortable reading technical documentation and translating it into clear summaries for senior stakeholders
- Able to work independently, follow up relentlessly and manage multiple small workstreams
- Curious, pragmatic and outcomes focused with a bias to reduce senior cognitive load
- Core capabilities
- Strong written communication and ability to synthesize complex information into clear, actionable summaries
- Systematic approach to project coordination and task tracking with attention to detail
- Comfortable learning new tools quickly and building lightweight automation to reduce manual work
- Technical baseline
- Basic understanding of software development lifecycle and engineering workflows
- Able to read technical documentation, API specs, and architectural diagrams
- SQL or similar query languages for basic data extraction and reconciliation
- Strong AI literacy: comfortable using AI tools like Claude, ChatGPT, or Cursor to accelerate research, documentation, and problem solving
What the job involves
- Be the force multiplier that amplifies tech leadership impact across OakNorth
- You'll work directly with the CTO and senior engineering leaders, gaining unique visibility into strategic decisions while building critical operational and technical skills
- You'll remove friction, drive clarity, and create the space for the team to do their best work—turning chaos into capability
- Run cohort onboarding programmes including scheduling, materials, checklists and follow ups
- Coordinate vendors and manage light vendor relationships and delivery trackers
- Gather, reconcile and maintain reporting inputs linked to senior manager responsibilities and risk logs
- Perform research and produce concise briefings that support technical and regulatory decisions
- Own meeting administration for tech leadership: agendas, notes, actions and escalation tracking
- Maintain and improve the Tech Ops knowledge base, runbooks and standard templates
- Support sandbox and environment provisioning requests and basic CI/CD deployment coordination where appropriate
- Assist with data collection and dashboards that surface delivery health, risks and blockers
- Drive small continuous improvement initiatives that remove common friction points
- Success Metrics 🌟
- Measured reduction in senior leadership admin hours per week or month
- Improved onboarding time to productivity for cohorts or reduced time-to-first-deploy for new joiners
- Action closure rate from leadership meetings and reduction in outstanding blockers
- Quality and timeliness score for SMF and regulatory reporting inputs
- Stakeholder satisfaction for vendor coordination and Tech Ops support
Salary benchmarks
Our take
The cost-of-living crisis has put pressure on small and medium-sized businesses, making it harder for them to access the financing they need to thrive. And traditional banks often overlook these businesses, leaving a gap in the market for tailored financial solutions.
OakNorth is filling this gap, with its digital bank that provides loans to lower mid-market businesses. By leveraging advanced technology and data analytics, it offers better lending solutions compared to traditional banks.
Its impact is growing too. As of early 2025, it surpassed $1B in lending to US businesses since launching operations there in mid-2023. This is a huge milestone and one that reflects the demand for its services. With this success, the company is in a great position to continue expanding and helping even more businesses achieve their growth objectives.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Feb 2019
$440m
GROWTH EQUITY VC
Sep 2018
$100m
SERIES B
Total funding: $899m
Company HQ
Carnaby, London, UK
Leadership
Rishi Khosla
(Co-Founder & CEO)Previously co-founded Copal, a financial research firm which they scaled to 3,000 employees and sold to Moody’s Corporation in 2014.
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