Unacceptable Use Program Specialist, Block

Cash App

Salary not provided

$30.96 - $50.43 / hour. Compensation range is partially dependant on applicant’s location. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus.

Mid level

Remote from US

More information about location

Financial services ecosystem

Job no longer available

Financial services ecosystem

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Job no longer available

Salary not provided

Mid level

Remote from US

More information about location

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Company mission

To create better tools to help everyone access the economy.

Job

Company

Role

Who you are

3+ years experience in BSA/AML or Fraud related work, preferably in the payments space
BA/BS degree or equivalent practical experience
Strong investigative skills, including familiarity with public record research and database tools
Demonstrated transaction analysis skills that apply across numerous financial products in complex scenarios
Familiarity with relevant BSA/AML laws and regulations as well as industry best practices
Written communication skills that show focus to details and accuracy
An ability to work in a fast-paced environment and adjust quickly as things change

Desirable

Relevant industry certifications (CAMS, CFE, CFCS, CRCM)
Experience with SQL and/or Looker

What the job involves

We are looking for a UUP (Unacceptable Use Program) Specialist to join Block and support the continued build out of our Cash App Compliance (COM) program
In this role, you will support the Compliance operations team by conducting due diligence reviews on customer’s accounts, inclusive of complex transactional reviews
You will collaborate with Compliance and Risk team members to ensure consistency in review processes
Verify customer information and conduct due diligence alert reviews as part of Block's policies
Conduct appropriate levels of due diligence on accounts based on the customer’s risk exposure
Stay abreast of regulatory updates and/or new requirements and understand overall impact to day to day work
Contribute to projects optimizing the regulatory program and operation team's processes
Work in collaboration with Support, Risk, and other operations teams within Block

Our take

Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.

The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.

Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

19% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (4.1)

Company

Company benefits

Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits

Company HQ

SoMa, San Francisco, CA

Leadership

Jack Dorsey

(CEO)

Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.

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