Senior Analyst, Cint
Collections
$50-65k
+ Annual bonus opportunity
REsearch and measurement technology
Job no longer available
REsearch and measurement technology
501-1000 employees
Job no longer available
$50-65k
+ Annual bonus opportunity
501-1000 employees
Company mission
To automate the insights gathering process so that companies can gain access to insights faster with unparalleled scale.
Role
Who you are
- The successful candidate will have 2 – 5 years Credit Control experience, and be used to dealing with a high volume of accounts
- The ability to work quickly and accurately
- Excellent customer service skills (both over the phone and face to face)
- The ability to multitask and work in a busy environment
- The ability to work with initiative to actively obtain the information required
- Excellent Excel skills, including use of Pivot tables, V Lookups etc
- Excellent all-round administration skills
- Very strong interpersonal and communication skills with the ability to appropriately interact our very varied customer base
What the job involves
- Cint is seeking a Senior Analyst to join our dynamic Collections and Credit Control team
- Reporting directly to the Director of Collections, you will play a pivotal role in supporting our global client base across various regions in the effective management of our Credit Control Department
- As a Senior Analyst within the Collections team your primary focus will be to ensure timely collection of payments, optimizing cash flow and minimizing outstanding debts primarily focused on clients in the Americas region, with occasional assistance to colleagues in the EMEA and APAC regions
- Our collections team also works closely with commercial teams to gain insight into client requirements and facilitate appropriate payment methods as well as collaborating with cross-functional teams to enhance existing processes and foster long-term partnerships with clients
- Chasing of overdue accounts and invoices by telephone, and email
- Ensuring all unallocated payments are accounted for and reconciled
- Dealing with customer invoice queries and liaising with staff members to settle queries in a timely manner
- Maintaining and updating account information
- Account Reconciliations
- KPI`s - Ensure Monthly Cash Collection targets are met
- Provide client data both internally and externally upon request
- Discuss and report any problematic accounts to the Head of Collections in a timely manner
- Maintain effective communication between customers and colleagues at all times to ensure an efficient and smooth service and customer satisfaction
- Support any relevant audit requests, as and when required
Our take
Cint is a market leader in digital insights gathering and acts as a catalyst for the digitalisation of the insights industry. Its area of expertise is the automation of the insight gathering process, allowing businesses to leverage insights faster at a lower cost.
Cint manages the world's largest consumer network for digital survey-based research - more precisely, companies use Cint's platform to connect with supply partners that provide insights on target audiences collected via online surveys.
The company serves thousands of B2B clients, counting Zappi, Syno, Nielsen, Statista and SurveyMonkey. It's also seen rapid growth and has achieved a market-leading position due to significant investment in its platform, expansion into the US, and its acquisition of GapFish, P2Sample, Thumbspeak, and Lucid.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Sep 2010
$13m
SERIES B
Nov 2007
$3m
SERIES A
Total funding: $16m
Company HQ
Norrmalm, Stockholm, Stockholms län
Leadership
Niels Boon
(CFO)Prior to joining Cint in 2024, Niels was a Managing Direct/CFO at Zenjob. He also served as the CFO at GOODIEBOX and as the Chief Financial and Operation Officer at Ada Health.
Alesia Braga
(Chief Product & Technology Officer)Previously, Alesia served as the CTO at SmartRecruiters and Quandoo. She also worked at Google Cloud in Technical Program Management.
Bregje Meuwissen
(CPO)Previously Vice-CPO at DocPlanner and VP of Human Resources at IDEMIA Middle East & Africa. She also spent over 7 years at Juniper Networks in Senior/Director HR roles.
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