Operations Program Manager, Thrive Market
+ equity
Membership-based organic food retailer
Be an early applicant
Membership-based organic food retailer
501-1000 employees
Be an early applicant
+ equity
501-1000 employees
Company mission
To make healthy living easy and affordable for everyone.
Role
Who you are
- Bachelor’s degree in Engineering, Business Administration, Supply Chain Management, or equivalent experience
- Minimum of 5-7 years of experience in program or project management, preferably in a warehouse, logistics, or manufacturing or startup environment
- Proven experience managing large-scale programs and projects such as brownfield buildouts, operational excellence initiatives, automation installations, or multi stage facility enhancements
- Skills and Competencies:
- Strong program and project management skills with the ability to manage multiple complex projects simultaneously
- Experienced in project approval and ROI process
- Excellent communication and interpersonal skills for engaging with cross-functional teams, contractors, and leadership
- Proficiency in project management tools such as Microsoft Project, Asana, Jira, or similar platforms
- Knowledge of warehouse operations and best practices, including Lean and Six Sigma methodologies
- Familiarity with permitting processes and regulatory compliance
- Certifications:
- Project Management Professional (PMP) certification is a plus
- Lean Six Sigma certification (Green or Black Belt) is a plus
- Understanding of Agile & Scrum methodologies is a plus
- Strong analytical skills
- Cross functional leadership
- Strategic thinking and problem solving abilities
- Strong attention to detail and organizational skills
- Adaptability and ability to thrive in a fast-paced and scrappy environment
What the job involves
- We are seeking a skilled and strategic Program Manager to govern high-impact initiatives across our warehouse and distribution network
- Acting as a gatekeeper for operational programs, this role ensures all initiatives are properly vetted and entitled before moving into execution
- The Program Manager partners closely with cross-functional teams to validate alignment with business priorities and serves as a trusted advisor to the Director of Continuous Improvement and the rest of the operations leadership team
- This individual will help drive executional excellence and will oversee complex projects such as facility expansions, equipment installations, heat mitigation efforts, and pick-and-pack line enhancements
- From concept through completion, the Program Manager applies rigorous analysis, structured planning, stakeholder alignment, and disciplined operational execution to deliver results that advance our strategic goals
- Project Entitlement & Readiness: Vet and validate project scope, risks, and feasibility before committing resources
- Process Improvements: Collaborate with Continuous Improvement teams to identify and implement innovative solutions
- Cross-Functional Collaboration: Align internal and external stakeholders to ensure shared understanding of project goals , timelines and constraints. Collaborating with legal, tech, product, finance, supply chain, and data teams
- Analytical Rigor: Leverage data and operational metrics to support decision-making, prioritization, and entitlement assessments
- Governance & Reporting: Maintain structured intake and tracking processes, and deliver clear, concise updates on project status, blockers, and key decisions
- Risk Management and Problem Solving: Identify potential risks early in the planning process and develop mitigation strategies to minimize project disruptions. Proactively resolve project-related issues to ensure minimal impact on fulfilment operations
- Project Management & Execution Support: Develop project plans, manage timelines and deliverables, and drive execution when needed to keep critical initiatives on track and aligned with business goals
- This position is primarily based in a warehouse setting with occasional travel to multiple facilities as required
- Flexibility to work on-site to monitor project progress and address operational needs
Our take
Organic and non-GMO foods have been at the forefront of millions of consumers' minds and while the will is there, the way has often been blocked by inflated prices. Thrive Market wants to become the world's first climate positive grocery sore.
Thrive is disrupting that chain with a subscription based online grocery store that has a curated range of organic and non-GMO groceries, beauty and cleaning supplies. Members pay a fee and are rewarded with an extra 25-50% off regular retail prices, paying wholesale instead. Banking on the mainstream adoption of organic foods and with the long term effects of GMOs under heavy scrutiny, Thrive Market is enabling people to make healthy lifestyle choices without breaking the bank at traditionally more expensive shops like Whole Foods.
As well as considering an IPO, Thrive Market has also recently partnered with rePurpose Global to fight plastic pollution as well as with Beyond Meat, a particularly smart move because the vegan and meat reduction market shows no signs of slowing; as more people want to put their dollars towards products that are cleaner, safer and support the health of the planet.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Oct 2019
$20m
CONVERTIBLE
Jul 2018
$42.4m
SERIES B
Total funding: $241.4m
Company benefits
- Comprehensive medical, dental & vision insurance
- Adoption & fertility assistance
- Flexible paid time off
- Competitive salary & equity
- Free Thrive Market membership & 20% discount
- Remote-first culture
- Dog-friendly office
Company HQ
Playa Vista, Los Angeles, CA
Leadership
Nick Green
(CEO & co-founder)Founded Ivy Insiders (an education services company) whilst at Harvard, before joining Revolution Prep as EVP Sales & Operations and CPO in 2010. Founded Thrive Market in 2013.
Gunnar Lovelace
(Board Member & co-founder)Experienced founder, set up Ego X Studios, Cognition and Love Heals Jewelry, a bohemian lifestyle company. Founder and co-CEO of Good Money, but remains on the board of Thrive Market.
Kate Mulling
(Co-founder)Experienced Editor and writer, served as Founding West Coast Editor of Refinery29, currently serves as a Strategic Advisor and Creative Consultant to businesses.
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