Sales Support Specialist, SonarSource
Code quality management platform
Open for applications
Code quality management platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
To enable developers and development teams to write clean code and remediate existing code organically, so that they can focus on the work they love and maximize the value they generate for businesses.
Role
Who you are
- 3+ years of experience in a similar role within an international environment
- Proven experience within the SaaS industry
- Detail-oriented with a proactive approach to problem-solving
- Ability to work collaboratively in a fast-paced environment
- Strong organizational and multitasking skills
- Excellent communication skills
- Fluent English
- Knowledge of Salesforce.com or a similar CRM
What the job involves
- As a Sales Support Specialist at Sonar, you will play a crucial role in the sales cycle
- You will be responsible for ensuring smooth operations and managing all administrative tasks, enabling the sales team to focus on closing deals
- Through your close collaboration with the sales team and other teams across the organization, such as Finance and Legal, you will boost team efficiency, protect business interests, and play a direct role in achieving sales targets and contributing to overall business growth
- Build and review quotes, ensuring compliance with policy-approved terms
- Advise the sales team on overcoming objections and adjusting proposals as needed
- Assist in creating trial licenses for customers and internal teams
- Address all customer-related administrative requirements, working closely with teams across the organization
- Manage customer portals, ensuring information is accurate and up-to-date
- Coordinate the contract signature process for customers and partners
- Conduct order review and entry
- Engage with prospects and customers to resolve any administrative issues
- Ensure the accuracy of opportunity data in Salesforce
- Maintain accurate records in the Salesforce and update customer information as needed
- Provide timely responses to internal and external customers, adhering to established SLAs
- Contribute to ongoing process improvements
Our take
It has been reported that bug-prone software costs enterprises close to $3 trillion every year, and with developers now handling higher volumes of code than ever, SonarSource’s products automatically ensure that only clean code is embedded when they update software.
The company was founded in Switzerland in 2008, and has become the market leading platform for code quality control. While its first decade was encouraging, the period from 2018 and today has been an astounding period of hyper growth.
It has earned Unicorn status, opened up offices across Europe, as well as in the US and Asia, and counts the likes of Nasa, Microsoft, and IBM amongst its customer base. Indeed, the vast majority of the Fortune 100 use SonarSource.
With its position at the head of the market established, SonarSource is aiming to expand its headcount and continue its momentum, especially in the US and Asia-Pacific, where the tech industry is booming
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Apr 2022
$412m
LATE VC
Nov 2016
$43.1m
LATE VC
Total funding: $455.1m
Company benefits
- Safe work culture - we value respect, kindness, and the right to fail.
- Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life’s important moments.
- Great people - we value people skills as much as technical skills and strive to keep things friendly and laid back. Still, that does not prevent us to be passionate leaders in our domains. Our 300+ SonarSourcers from 33 different nationalities can relate!
- Work-life balance - keeping a healthy work-life balance is important. This is why we have a hybrid work policy and some people prefer working some days from home.
- Always keep learning - in an ever-changing industry, learning new skills is a must, and we're happy to help our team to acquire them.
Company values
- Continuous innovation: Our R&D teams continuously innovate to make it easier for all developers to deliver clean code.
- Continuous feedback: Community inputs help us build new features that are impactful and valuable to users.
- Continuous enhancements: To strive to continuously improve and enhance existing features to provide more value to customers.
Company HQ
Vernier, GE
Articles
Leadership
Olivier Gaudin
(CEO)Co-founded SonarSource in 2008 alongside Freddy Mallet and Simon Brandhof, who have since moved on. Previously worked at JP Morgan and Deutsche Bank, before becoming Head of Development at Marketing Services company CIFEA DMK.
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